System Engineer

WORKSENT TECHNOLOGIES PVT LTD; Ernakulam; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Infopark in Bangalore seeks a System Engineer with 3–4 years of hands-on experience in end-user support and IT infrastructure operations. The role covers Windows Server, Active Directory, virtualization, Microsoft 365 (Intune, Entra ID, Exchange Online) and security incident handling.

The selected candidate will manage day-to-day IT operations, security monitoring, endpoint management and first-level incident response across enterprise environments and MSP client setups.

Qualifications

• 3–4 years hands-on experience as System Engineer / IT Support Engineer
• Strong experience with Windows Servers, Active Directory and Office 365 services

Responsibilities

• Provide End User Support and incident response across enterprise environments
• Manage Windows Servers, Backups and Active Directory administration
• Administer File Servers, Hyper‑V and LAN components
• Oversee Office 365 services (Exchange Online, SharePoint Online, OneDrive) and Intune administration
• Manage Entra ID (Azure AD) and security incident handling in Office 365 / on‑premise
• Implement organizational security posture and best practices

Skills

End User Mgmt

Windows Server

Active Directory

Files & Permissions

Backup & DR

Patch Management

Virtualization

LAN Management

Microsoft Intune

Microsoft Entra ID

Exchange Online

SharePoint Online

Job description

System Engineer

Role - System Engineer

Experience - 3+ years

Location - Bangalore

Position Overview

We are looking for a System Engineer with 3–4 years of hands‑on experience in end-user support and IT infrastructure operations. The role requires strong expertise in Windows Servers, Active Directory, virtualization, basic networking, and Microsoft 365 technologies, including Intune, Entra ID, and Exchange Online, along with exposure to security incident handling.

The selected candidate will be responsible for day-to-day IT operations, security monitoring, endpoint and device management, and first-level incident response across enterprise and MSP client environments. This position demands a strong mix of technical skills, troubleshooting capability, and security awareness.

Key Responsibilities

• End User Support
• Manage Windows Servers and Backups
• Administration of Active Directory Servers
• Administration of File Servers
• Administration of Hyper V Servers
• Manage LAN and its components
• Administration of Office 365 Services (Exchange Online, SharePoint Online, OneDrive etc)
• Administration of Microsoft Intune
• Manging Entra ID
• Managing Security Incidents in Office 365 and On Prem infrastructure
• Manage and Implement Organizational Security Posture & Best Practices

Mandatory Skills

3–4 years of hands‑on experience as a System Engineer / IT Support Engineer

• Strong experience with:
• End User Management
• Windows Servers
• Active Directory Servers
• Files and Permission Management
• Backup and DR
• Patch Management
• Virtualization
• Managing LAN
• Microsoft Intune
• Microsoft Entra ID (Azure AD)
• Exchange Online
• SharePoint Online

Good understanding of:

• Device compliance and access control
• Windows Autopilot
• Conditional Access policies
• Experience handling security incidents and compromised accounts
• Ability to analyse logs and perform root cause analysis

Soft Skills

• Strong troubleshooting and analytical skills
• Good documentation and communication skills
• Ability to work independently and in a team
• Customer-focused approach
• Willingness to learn and adapt to new technologies