System Administrator 1

LKQ India; Bengaluru; Hybrid; INR 700,000 - 1,000,000; Full time

Job summary

LKQ India is hiring a Systems Administrator I to manage a large Windows/Linux server environment across multiple data centers. You will monitor alerts, apply patches, administer Active Directory, DNS, DHCP, and Office 365, and support on-prem and hybrid Exchange environments.

The role requires 3+ years of Windows/Linux administration, Azure experience, and familiarity with SCCM, VMware and ITIL/ServiceNow processes. A 24x7 shift readiness is essential.

Qualifications

• Bachelor's degree in computer science or related field or equivalent experience.
• Experience administering Windows Server, Active Directory, DNS and DHCP.
• Experience with Azure infrastructure and Office 365 administration.
• Familiarity with VMware, SCCM and ITSM processes like ITIL/ServiceNow.

Responsibilities

• Monitor and respond to alerts from SCOM, Grafana and SolarWinds.
• Administer Windows Server roles including DC, DNS, DHCP, AD, FSMO.
• Manage ServiceNow queues, changes, and service catalogs.
• Use SCCM and Azure Arc to deploy patches; deploy Linux patches with Satellite.
• Remediate vulnerabilities and ensure certificates are renewed.
• Deploy, configure and manage Windows and Linux servers; perform health checks.
• Monitor backups (Veeam) and resolve failures; manage shared folders/DFS.
• Create privileged AD groups and service accounts; support Exchange and Office 365.
• Troubleshoot mail flow; expand drives and LUNs; ensure multiple paths.
• Work in a 24x7 shift schedule; provide remote assistance as needed.

Skills

Analytical skills

Troubleshooting

Communication skills

Quick learner

Team collaboration

Education

Bachelor's degree in Computer Science or related field

Tools

SCCM

Azure Arc

Veeam

ServiceNow

VMware

Office 365

SCOM

SolarWinds

DNS/DHCP/AD

Windows Server

Linux administration

Job description

Job Title:

Systems Administrator I

Job Summary:

The Systems Administrator I in the Systems Infrastructure Operations segment of IT is part of a high-performing team responsible for over 3,500 servers across 30 data centers, serving 50,000 employees. The general responsibilities of the team include operational responsibility 24 /7 for Windows \ Linux servers, Active Directory, DNS, DHCP, AzureAD, VMware, HyperV, storage, server hardware, data protection and backup, security and compliance, Office 365, AzureArc and SCCM.

This position is responsible for administration tasks pertaining to these systems, including responding to alerts, resolving incidents, monitoring backup jobs, fulfilling requests, building servers, deploying patches, and remediating security vulnerabilities.

Essential Job Duties:

1. Monitoring and Responding to SCOM \ Grafana \ Solarwinds alerts and take corrective action.
2. Windows server administration (DC \ DNS \ DHCP \ AD \ FSMO)
3. Monitor the ServiceNow queue and address such as handling tickets, change requests, and service catalogs.
4. Use SCCM \Azure Arc to deploy Windows server patches and Satellite to deploy Linux patches.
5. Remediate vulnerabilities identified by Information Security.
6. Ensure certificates are replaced before they expire.
7. Deploy, configure, and manage Windows and Linux servers.
8. Health check report for Datacenter servers
9. Monitor backup (Veeam) jobs and address failures.
10. Manage shared folders and DFS.
11. Create privileged Active Directory groups and service accounts.
12. Support on-prem Exchange servers and a hybrid Office 365 environment.
13. Assign Office 365 licenses
14. Troubleshoot mail flow issues.
15. Expand drives, LUNs, and ensure there are multiple paths to each LUN.
16. Should be ready to work in a 24x7 Shift Schedule
17. IIS8.0 & above support with SFTP concept knowledge
18. Scripting knowledge; preferably Powershell advanced
19. SOP \ KT \ Report documentation knowledge
20. Assume other duties as assigned.

Basic Qualifications (Minimum Required Experience, Education, Knowledge/Skills/Abilities, Essential Physical Demands):

• A bachelors degree in Computer Science or related field or equivalent additional experience.
• 3+ years of Windows Server administration.
• 2+ years of Azure infrastructure administration.
• 2+ years of SCCM software distribution.
• 2+ years of Office 365 administration.
• 2+ years of VMware administration.
• 2+ years of Linux administration.
• 2+ years of storage system administration.
• 3+ years of experience and knowledge of server hardware.
• 2+ years of experience with certificate management.
• 2+ years of DHCP and DNS administration.
• Familiar with ITIL processes and ITSM ticket systems, preferably ServiceNow.
• Experience working in large IT departments supporting over 2,000 servers and 15,000 employees.
• The ability to learn quickly and support a broad array of technologies.
• Strong analytical and troubleshooting skills.
• Good interpersonal skills that include the ability to effectively communicate in both writing and verbally and to be able to work with clients and remotely assist non-technical users with troubleshooting.
• Ability to work on a diverse team with members located in multiple international locations.