Sutherland Walk-in Drive 2024 July 4th

ConnectMyIndia; Chennai District; On-site; INR 279,000 - 390,600; Full time

Benefits offered by this job

Free cab facilities

Rotational week off

Job summary

A leading tech support company in Chennai is seeking candidates for the Technical Support/Customer Support (Non-Voice) role. The position requires handling inbound calls, resolving technical issues remotely, and possessing basic knowledge in Windows and Networking. Ideal candidates should have a Bachelor's Degree and some experience in a relevant field. The company offers US shifts, with 2 days of rotational week off and free cab facilities for employees. There will be walk-in interviews from 28 June to 4 July 2024.

Qualifications

• 0 – 2 years of experience in a technical support role.
• Ability to handle inbound calls and resolve technical issues remotely.
• Familiar with monitoring and ticketing tools is a plus.

Responsibilities

• Handle inbound calls and resolve technical issues.
• Build strong relationships with clients.
• Conduct L1 troubleshooting and support.

Skills

Basic knowledge in Windows and Networking

L1 troubleshooting

Client relationship building

Education

Bachelor’s Degree

Job description

Technical Support/Customer Support (Non-Voice)

Job Role: Technical Support/Customer Support (Non-Voice)

Qualification: Any Degree

Experience: 0 – 2 Years

Venue Date: 28 June – 4 July 2024

Qualification: Bachelor’s Degree

Responsibilities: Handle inbound calls, resolve technical issues remotely, basic knowledge in Windows and Networking, build client relationships, handle L1 troubleshooting, exposure to monitoring/ticketing tools

Note: US Shifts, 2 days rotational week off, free cab facilities

Rounds of Interviews:

Language Assessment Test

Operations Round

How to Apply:

Participate in the walk-in drive between 28 June and 4 July 2024 from 9:30 AM to 5:30 PM.

Venue:

Particulars to Carry:

Resume

Govt ID Proof

Soft/Hard Copy of the Email (Mandatory)

Write Divya-HR at the top of your resume , Contact: Divya (9384663108)

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