Support Lead

Persistent Systems Limited; Pune District; Hybrid; INR 2,000,000 - 4,200,000; Full time

Benefits offered by this job

Hybrid work

Education sponsorship

Long Service awards

Insurance coverage

Flexible hours

Job summary

Persistent Systems Limited seeks a Support Lead in Pune with 8-12 years of experience to drive design, delivery and operations of cloud-based infrastructure. You will mentor engineers, ensure security and reliability, and align with cross-functional teams to improve service levels.

The role supports hybrid work, offers a competitive compensation package, and opportunities for professional growth via education sponsorship and awards.

Qualifications

• Extensive hands-on AWS DevOps experience in enterprise environments.
• Experience leading technical delivery and guiding teams through complex implementations.
• Strong understanding of security, performance, monitoring and operability.

Responsibilities

• Design, develop and operate solutions using AWS DevOps, Infra and Terraform.
• Provide technical direction, reviews and ensure delivery quality and maintainability.
• Plan activities, remove blockers and ensure timely commitments.

Skills

AWS DevOps

Terraform

Delivery leadership

Security & monitoring

Tools

Terraform

Job description

We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 20 Fortune 50 companies and 4 of the 5 top banks in both the US and India, and numerous innovators across the healthcare ecosystem.

We are hiring for the Support Lead position in Pune, requiring between 8 to 12 years.

• Location: Pune
• Experience: Between 8 to 12 Years
• Job Type: Full-Time Employment

What You'll Do:

• Lead the design, development, implementation, and operational improvement of solutions using AWS Devops, Infra, Terraform.
• Provide hands-on technical direction, conduct reviews, and ensure delivery quality, security, performance, and maintainability.
• Plan and coordinate technical activities, remove delivery blockers, and support timely completion of commitments.
• Mentor team members and promote engineering standards, automation, documentation, and knowledge sharing.
• Work closely with cross-functional stakeholders to troubleshoot issues and continuously improve service reliability and delivery outcomes.

Expertise You'll Bring:

• Strong hands-on experience with AWS Devops, Infra, Terraform and the ability to apply these skills in enterprise delivery environments.
• Experience leading technical delivery, reviewing solutions, and guiding team members through complex implementation challenges.
• Sound understanding of software or infrastructure lifecycle practices, security, performance, monitoring, and operational support.
• Strong analytical, troubleshooting, ownership, stakeholder management, and written and verbal communication skills.
• Ability to work collaboratively across engineering, quality, security, cloud, and operations teams.
• Competitive salary and benefits package
• Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications
• Opportunity to work with cutting-edge technologies
• Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
• Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

Values-Driven, People-Centric & Inclusive Work Environment:

Persistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.

• We support hybrid work and flexible hours to fit diverse lifestyles.
• Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
• If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment

“Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”