Support Engineer Red Hat IDM

Nokia; Bengaluru; Hybrid; INR 1,200,000 - 1,600,000; Full time

Benefits offered by this job

Flexible and hybrid working schemes

Minimum of 90 days of maternity and paternity leave

Life insurance for all employees

Well-being programs

Job summary

Nokia is looking for a skilled Identity and Access Management professional to join their team in Bengaluru, India. You will be responsible for maintaining IDM components, supporting Identity Management services, and ensuring service quality.

Applicants should have a Bachelor’s degree in computer science along with extensive experience in Red Hat Linux. Nokia offers a flexible and hybrid working scheme, ensuring employee well-being and growth opportunities.

Qualifications

• 4+ years of hands-on experience with Red Hat Linux operating systems.
• 1+ year of hands-on experience with Red Hat Identity Management (IDM).
• Basic understanding and hands-on experience with Linux services.

Responsibilities

• Perform recurrent maintenance tasks on all IDM components.
• Monitor the current environment to maintain the service.
• Participate in service upgrade and enhancement deployments.

Skills

Red Hat Linux

Bash scripting

LDAP

Linux services

Monitoring tools

Education

Bachelor’s degree in computer science

Tools

Zabbix

Job description

Job Overview

The Identity and Access Management (IAM) team provides services for Nokia’s workforce and business-to-business domains. Our diverse global team maintains over a dozen IAM-related services in legacy on-premises and modern cloud environments. Nokia IAM is currently focused on renewing services to leverage cloud platform capabilities.

Key Responsibilities

• Perform recurrent maintenance tasks on all IDM components.
• Monitor the current environment and take proactive actions to maintain the service.
• Participate in service upgrade and enhancement deployments.
• Interface with IDM T3 Members & Lead, Architect and Service Delivery Management for all‑round discussions.
• Support Nokia Identity Management services in a second‑tier support role and solve escalated incidents.

Key Skills and Experience

• Bachelor’s degree in computer science with 4+ years of hands‑on experience with Red Hat Linux operating systems (or other Linux OS) and 1+ year of hands‑on experience with Red Hat Identity Management (IDM).
• Intermediate understanding and hands‑on experience with Red Hat IDM server and client installation, configuration and operations (users/groups/hosts management, policy configuration, etc.).
• Basic understanding and hands‑on experience with Linux services such as certificate system, Kerberos KDC, DNS Server, NTP Server, etc.
• Knowledge of LDAP, Apache, Kerberos and Linux OS fundamentals for troubleshooting day‑to‑day issues.
• Knowledge of Bash scripting and running basic scripts for recurring tasks.
• Exposure to monitoring tools (Zabbix) and proactive alert handling.

Nice to Have

• Experience in Bash scripting and OS patching.
• Experience working on multiple Linux OS platforms such as RHEL, Rocky, Debian and Ubuntu.
• Knowledge of cloud platforms.
• Knowledge of NIS (Network Information System).
• Knowledge of additional identity‑management products.

Benefits

• Flexible and hybrid working schemes.
• Minimum of 90 days of maternity and paternity leave, with the option to return to work within a year following the birth or adoption of a child.
• Life insurance for all employees.
• Well‑being programs to support mental and physical health.
• Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs).
• Employee Growth Solutions to support personalized career and skills development.
• Diverse pool of coaches and mentors with easy access.
• A learning environment that promotes personal growth and professional development.

EEO Statement

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.