IDM T3 Specialist

Nokia; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Nokia is seeking an experienced NetIQ IDM specialist in Bengaluru, India. You will support Identity Management services in a third-tier support role and solve complex service problems. The role requires a Bachelor's degree in computer science and significant experience with Identity management systems and NetIQ IDM suite. Responsibilities include maintenance tasks, environmental monitoring, and mentoring junior members. Join Nokia to help advance connectivity in a cloud-focused environment.

Qualifications

• 6+ years of hands-on experience with Identity management systems.
• 2+ years of hands-on experience using NetIQ IDM suite.
• Strong understanding of Active Directory and eDirectory.

Responsibilities

• Solve complex/technical problems in IDM services.
• Perform recurrent maintenance tasks on all IDM components.
• Monitor the current environment and take proactive actions.

Skills

Identity management systems

NetIQ IDM suite

Active Directory

eDirectory (LDAP)

SSL and encryption techniques

Education

Bachelor's degree in computer science

Job description

Description

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.

The Identity and Access Management (IAM) team provides services for Nokia's workforce and business-to-business domains. Our diverse global team maintains over a dozen IAM-related services in legacy on-premises and modern cloud landscapes. Nokia IAM is currently focused on renewing services to leverage cloud platform capabilities. We are seeking an experienced NetIQ IDM specialist to support Nokia Identity Management services in a third-tier support role. The preferred candidate should have the expertise to independently solve service problems and escalated incidents.

Your responsibilities

• Solve complex/technical problems in IDM services
• Perform recurrent maintenance tasks on all IDM components
• Monitor the current environment and take proactive actions to maintain the service
• Participate in service upgrade and enhancement deployments
• Mentor junior team members
• Interface with IDM T2, Service Delivery Management, and surrounding subject matter experts.

Your skills and experience

Must-Have

• Bachelor's degree in computer science, with 6+ years of hands‑on experience with Identity management systems and 2+ years of hands‑on experience using NetIQ IDM suite
• Strong understanding and hands‑on experience with NetIQ Identity Manager Engine, Drivers, Remote Loader, iManager, User App, Workflows, Policies, Drivers (User app, AD, Role and Resource, etc.)
• Strong knowledge on Active Directory and eDirectory (LDAP)
• Experience in implementing SSL/self‑signed certificate and encryption/decryption of keys and SQL experience.

Nice-To-Have

• Strong understanding of LDAP v3 directory services
• Experience working with ForgeRock Directory Services, FreeRADIUS, Microsoft Entra ID
• Knowledge on cloud services, such as GCP and Azure
• Fluent verbal and written English language and communication skills