Support Engineer

Infojini Inc; Pune District; On-site; INR 300,000 - 600,000; Full time

Job summary

Infojini Inc is hiring for an End User Computing Services – L2 Engineer / AV Support in Pune. This contract role requires 1–4 years of experience and on-site presence six days a week. The candidate should be proficient in desktop engineering, AV troubleshooting, and ITSM processes.

The role involves handling end-user computing technologies, M365, vulnerability management tools, asset management, and service desk activities in a fast-paced environment.

Qualifications

• 1–4 years of experience in End User Computing or related roles.
• Location: Pune with six days on-site work.
• Contract employment with immediate to 30 days notice.
• Experience with ITSM: Incident, Service Request & Change management.

Skills

End User Computing

Audio Video Troubleshooting

Service Desk

Desktop Engineering

ITSM

Tools

M365

Patch Management Tools

Vulnerability Management Tools

Asset Management Tools

Cisco AV Devices

Job description

End User Computing Services – L2 Engineer /AV Support

Experience - 1-4 Years

? Location: Pune (6 days working from office)

? Employment Type: Contract

? Notice Period: Immediate to 30 Days

Technical Skill Set:

End User Computing Technologies

Audio Video device troubleshooting (Cisco)

Service Desk

Desktop Engineering

M365

Workstation Patch management tools

Vulnerability Management & tools

Incident, Service Request & Change management (ITSM)

Asset Management and tools