Support Associate

WebFills; Margao; On-site; INR 300,000 - 420,000; Full time

Job summary

WebFills is urgently hiring a technical support associate in Goa for software and application support. The role requires 1–2 years of hands-on technical support experience and strong English communication.

Product training will be provided to bring you up to speed. The company focuses on developing innovative software solutions and invites candidates who are eager to contribute to a customer-centric service culture.

Qualifications

• Minimum 1–2 years of technical support experience.
• Fluent in English, with clear communication.
• Product training will be provided.

Responsibilities

• Assist customers with software and application support requests.
• Troubleshoot issues, document steps, and provide timely resolutions.
• Maintain accurate records in the ticketing system and follow up with users.

Skills

Technical support

Customer service

English fluency

Job description

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Overview

Hiring urgently for a technical support associate for software & application support.

Candidates with minimum 1 year to 2-years technical support experience can apply.

Product training shall be provided.

Fluency in communication in English.

About WebFills

WebFills specializes in developing innovative, customer-centric software solutions, combining the latest technological advancements with industry-specific knowledge.

We’ll get back to you as soon as we can.

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Get In Touch With Us

We’ll get back to you as soon as we can.

Contact Form

• Basic Details

• What brought you here? *
  • Volunteering
  • Mentorship
  • Collab/ Outreach
  • Other
• Name *
• Email *
• Portfolio link *
• Description *

• Optional details

• Where are you based ? (Optional)
• Instagram Profile
• Twitter Profile
• I would like to receive the SG Dispatch newsletter (Once a month).

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