Supply Sourcing Executive

EzyHelpers; Bengaluru South; On-site; INR 350,000 - 550,000; Full time

Benefits offered by this job

Performance-linked pay

Job summary

EzyHelpers in Bangalore (HSR Layout) seeks a Supply Sourcing Executive for high-volume calling, profile creation, and ongoing verification handoffs to field teams. You will manage leads, capture outcomes in CRM, and ensure timely follow-ups to keep the supply pipeline moving for reliable placements.

The role demands strong communication in English and local languages, with on-site work from our Bangalore office. A structured, process-driven approach is valued highly.

Qualifications

• Experience in tele-calling or recruitment calls.
• Ability to handle high-volume calls and meet targets.
• Fluent in English; Hindi; Kannada preferred for local conversations.
• On-site in Bangalore (HSR Layout) and full-time availability.

Responsibilities

• Run outbound and inbound tele-sourcing to recruit helpers and job-seekers.
• Conduct structured phone screening: experience, role fit, salary expectations, timing.
• Build complete, accurate helper profiles with availability and category.
• Drive follow-up discipline: callbacks, reminders, and handoffs to field.
• Maintain CRM / sheet hygiene with logs, dispositions, and next actions.
• Coordinate with Field Officers on visit scheduling and verification readiness.

Skills

High-volume calling

English

Hindi

Kannada

CRM literacy

Ownership of pipeline

Tele-calling / outbound

Tools

CRM

Telephony Dialer

Job description

Supply Sourcing Executive

Tele-sourcing engine for verified helpers: outbound and inbound calls, complete profiles, disciplined CRM and follow-ups, and tight handoffs to field verification — you keep supply moving so sales can place with confidence.

Location

Bangalore (HSR Layout) – on-site

Contract Type

Full-time

Posted

15 April 2026

About The Role

EzyHelpers matches families with verified domestic professionals — live-in and full-time maids, part-time help, cooks, nannies, caregivers, drivers, and more. Sales only works when supply is real: accurate profiles, honest availability, and helpers who are ready for verification and placement. Supply Sourcing Executives are the voice of our supply funnel on the phone. You call leads and inbound interest, explain how we work with fairness and clarity, build structured profiles in our tools, chase documentation and follow-ups like a professional recruiter, and coordinate with Field Officers and sourcing leads so nothing stalls between “interested” and “ready to match.” This is a full-time, office-based role in HSR Layout for someone who likes high-volume calling, owns their pipeline, and cares about quality as much as volume.

Your day‑to‑day responsibilities

• Run outbound and inbound tele-sourcing campaigns to recruit helpers and job-seekers across categories (live-in, full-time, part-time, on-demand) using lead lists, referrals, and inbound callbacks as assigned.
• Conduct structured phone screening: experience, role fit, salary expectations, location and timing, family constraints, and basic eligibility; capture outcomes clearly in CRM or internal tools the same day.
• Build complete, accurate helper profiles — skills, work history, references where applicable, availability, and category — so matching and field verification are not reworked later.
• Drive follow-up discipline: callbacks, document collection reminders, no-show recovery, and status updates until a lead is profiled, disqualified for a clear reason, or handed to field with a clean brief.
• Maintain CRM / sheet hygiene: call logs, dispositions, next actions, and pipeline stages so dashboards, targets, and lead allocation stay truthful.
• Coordinate with Field Officers and sourcing leadership on visit scheduling, priority geographies, and edge cases (documentation gaps, salary misalignment, risk flags).
• Hit and track personal metrics: dials, meaningful connects, profiles created or advanced, verification handoffs, and conversion ratios defined by your manager.
• Represent EzyHelpers professionally on every call — respectful tone with workers, no false promises on earnings or placements, and adherence to consent and data-handling norms.
• Participate in daily or weekly huddles; share learnings on what messaging or lead sources convert; suggest improvements to scripts, lists, or process within the playbook.

What we're looking for

Skills And Experience Required

• Strong spoken communication for high-volume phone work — clear, patient, and confident without sounding scripted or pushy.
• Ability to hold professional conversations in English and Hindi; Kannada is important for many helper-side conversations in Bangalore.
• Prior experience in tele-calling, recruitment calling, BPO/KPO outbound, inside sales, or high-volume customer/supplier outreach (roughly 6 months–3 years is typical; judgment and output matter more than exact tenure).
• Comfort with targets and activity metrics (calls, connects, conversions) and honest self-reporting.
• Basic digital literacy: CRM, spreadsheets, WhatsApp coordination, and typing notes while on calls or immediately after.
• High ownership of your pipeline — you treat “no answer” and “call back Tuesday” as states to manage, not forget.
• Full‑time availability from our Bangalore office (HSR Layout); this is not a remote role.

Nice to have

Bonus points if you have these

• Blue-collar hiring, staffing agency, domestic help, gig, hyperlocal, or marketplace supply-side calling experience.
• Familiarity with Bangalore neighbourhoods and how domestic workers describe roles and pay.
• Exposure to diallers, click-to-call, or telephony integrated with CRM.
• Any prior coordination with field teams or verification workflows.

What success looks like

• Consistent daily output: planned dials, connects, and logged outcomes
• Strong lead → profile conversion without sacrificing accuracy
• Low rework from field or matching due to sloppy or incomplete tele notes
• Predictable follow-ups — fewer “lost” leads in the funnel
• Professional helper experience on the phone (respect, clarity, no over-promising)

Key performance indicators

• Call and connect volumes (as defined for your pod)
• Profile creation and profile completeness rates
• Time from first touch to verification-ready handoff
• Conversion from sourced lead to active, placeable supply
• CRM hygiene and on-time dispositioning

Work setup and compensation

• Full-time employment based at our HSR Layout office with standard weekday hours; peak windows may align with helper availability (per team norms).
• Competitive fixed pay plus performance-linked components where applicable — detailed with shortlisted candidates.
• Tools: CRM, telephony or dialler as configured, internal playbooks, and training on profile templates.

Why join EzyHelpers

• Direct impact on whether families get safe, timely matches
• Clear path toward senior tele-sourcing, team lead, or broader sourcing ops as you prove throughput and quality
• Structured playbooks in a category that still runs too much on chaos elsewhere

Role summary

Supply & sourcing team

Why EzyHelpers

• Verification, dignity & continuity at scale
• Small teams, real ownership, founder access
• Clear playbooks — not arbitrary work