About The Role
EzyHelpers helps urban households hire verified domestic professionals — maids, cooks, nannies, elderly caregivers, drivers, and more. Our sales team is the first voice families hear: you qualify needs, explain plans and pricing with transparency, and guide people to a confident “yes” while ops delivers a strong match. This is a full-time, office-based role in Bangalore for someone who likes talking to people, owns follow-ups, and thrives when targets are clear.
What you'll do
Your day‑to‑day responsibilities
- Handle inbound and outbound sales calls with customers seeking domestic help; qualify budget, role type, timing, location, and household preferences.
- Explain EzyHelpers’ service model, verification approach, process steps, plans, and charges clearly — no jargon, no pressure tactics.
- Guide interested customers through registration, payment or confirmation steps, and next milestones with calm professionalism.
- Follow up persistently on warm leads (calls, WhatsApp where appropriate) until closure or a clean disqualification — with notes every time.
- Maintain accurate lead data, call outcomes, and pipeline stages in CRM, spreadsheets, or internal tools your manager defines.
- Coordinate with sourcing and operations so customer promises in sales match what the field team can fulfil; flag mismatches early.
- Handle common objections (price, trust, timelines) with empathy; elevate edge cases to your lead when needed.
- Track personal and team targets (calls, registrations, confirmations, revenue contribution) and participate in daily or weekly sales huddles.
- Support repeat enquiries, renewals, or upsell paths where the playbook applies.
Skills And Experience Required
- Strong spoken communication and persuasion — confident, respectful, never pushy.
- Ability to conduct sales conversations in English, Hindi, and Kannada (customers switch languages often).
- Solid listening skills: you can restate a family’s problem before you pitch.
- Disciplined follow‑up habits; you treat 'no answer yet' as a state to manage, not ignore.
- Comfort in a target‑driven environment (individual and team KPIs).
- Basic hands‑on comfort with CRM tools, Google Sheets / Excel, or similar — we will train you on our stack.
- Currently based in Bangalore (or able to relocate and work daily from our HSR Layout office).
Nice to have
- 1–3 years in tele‑sales, inside sales, retail or service sales, or customer acquisition.
- Exposure to domestic staffing, recruitment, home services, edtech sales, or other high‑trust consumer categories.
- Familiarity with Bangalore neighbourhoods and how families talk about household help.
- Prior use of diallers, WhatsApp Business, or ticketing tools alongside CRM.
Key performance indicators
- Leads worked and calls / meaningful conversations completed
- Follow‑ups logged on time
- Customer registrations and service confirmations closed
- Placements or revenue attributed to your pipeline
- Lead‑to‑conversion ratio and funnel hygiene
- Contribution from repeat or renewal opportunities where applicable
What we are looking for
- Someone who genuinely enjoys speaking with customers
- Trust‑building and closure without aggressive hard‑selling
- Neat records and predictable follow‑through
- Ownership of personal targets and tight collaboration with operations for delivery
Why join EzyHelpers
- Meaningful category — you help real families and workers every week
- Direct line of sight to revenue and growth
- Fast‑paced, feedback‑rich sales culture
- Room to grow into senior executive or team lead paths as we scale
Work setup and compensation
- Full‑time role based at our Bangalore office (HSR Layout) — not remote.
- Standard weekday hours; occasional flexibility during peak inquiry windows may be needed (aligned with your manager).
- Competitive fixed compensation plus performance‑linked incentives — structure discussed with shortlisted candidates.
- Tools provided or supported: CRM, telephony / dialler as applicable, spreadsheets, and internal playbooks.
Location
Bangalore (HSR Layout on‑site)
Type
Full‑time
Team
Sales & growth
Posted
16 March 2026
Family acquisition
Family Care Counsellor (Inbound Sales)
Talk to anxious families calling us. Help them choose. Convert with empathy, not pressure. Consultative sales — base ₹35–65k/month + variable per closed booking + stock options after a year.
Bangalore (EzyHelpers office, Indiranagar)
Contact us at contact@ezyhelpers.com or call +91-7619629005.
EzyHelpers, No.1794, 36/3, 27th Main Rd, near Power Station, 2nd Sector, ITI Layout, HSR Layout, Bengaluru, Karnataka 560102
Bareilly Office: 187/3, Vivek Vihar, Janakpuri, Near Avadh Plaza Hotel, Bareilly, Uttar Pradesh 243001
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