City Head – Hyderabad

EzyHelpers; Hyderabad; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

EzyHelpers is seeking a City Head for Hyderabad to own the city’s P&L, revenue growth, and operations in a high-ownership role. You will build lead pipelines across digital, partnerships, and local networks while ensuring a steady helper supply and high-quality service delivery.

This is a full-time leadership position to scale a fast-growing city unit. You will oversee monthly targets, drive supply-demand balance, and manage cross-functional teams from sourcing to post-placement, with a strong

Qualifications

• Graduate, MBA preferred but not mandatory.
• 3-7 years across operations, sales, and/or business management with mandatory experience managing teams and targets.
• Strong grasp of P&L and business metrics; data-informed decision making.
• High ownership, problem-solving, and ability to thrive in ambiguity.
• Based in or able to relocate to Hyderabad full-time.

Responsibilities

• Own monthly targets on placements, revenue, and contribution margins; optimise unit economics (e.g. CAC, cost per placement).
• Scale demand: digital and local partnerships, society activations, referrals; manage lead - conversion funnel with central marketing alignment.
• Own helper acquisition: sourcing team and field officers, agent and referral networks, healthy supply-demand ratio.
• Drive operations excellence across requirement - sourcing - onboarding - placement - post-placement; reduce TAT, replacements, and escalations.
• Hire, train, and manage sales, sourcing, and field teams with high accountability and daily performance tracking.
• Enforce verification and compliance (e.g. Aadhaar, e-court where applicable), documentation completeness, and disciplined CHAP updates.
• Expand via societies, RWAs, agents, and influencers; identify micro-markets for growth within Hyderabad.

Skills

Leadership

Team Management

Data-Driven

Strategic thinking

Education

Bachelor's degree

MBA (preferred)

Job description

City Head - Hyderabad

Act as the CEO of the Hyderabad city unit: P&L, revenue growth, supply-demand balance, operations, and team performance in a high-ownership role.

Hyderabad is a full P&L mandate. You own revenue, cost, and contribution margin; you build lead pipelines across digital, partnerships, societies, and referrals; you ensure verified helper supply keeps pace with demand; and you run operations from requirement through post-placement support. This role suits someone who thrives in a fast-paced startup and wants to scale a city from traction to a durable business.

Hyderabad

Full-time

Posted 10 April 2026

1,000+ families served We review every application Mutual fit response within 2 weeks

About The Role

• Own monthly targets on placements, revenue, and contribution margins; optimise unit economics (e.g. CAC, cost per placement).
• Scale demand: digital and local partnerships, society activations, referrals; manage lead - conversion funnel with central marketing alignment.
• Own helper acquisition: sourcing team and field officers, agent and referral networks, healthy supply-demand ratio.
• Drive operations excellence across requirement - sourcing - onboarding - placement - post-placement; reduce TAT, replacements, and escalations.
• Hire, train, and manage sales, sourcing, and field teams with high accountability and daily performance tracking.
• Enforce verification and compliance (e.g. Aadhaar, e-court where applicable), documentation completeness, and disciplined CHAP updates.
• Expand via societies, RWAs, agents, and influencers; identify micro-markets for growth within Hyderabad.

Skills And Experience Required

• Graduate; MBA preferred but not mandatory.
• Roughly 3-7 years across operations, sales, and/or business management with mandatory experience managing teams and targets.
• Strong grasp of P&L and business metrics; data-informed decision making.
• High ownership, problem-solving, and ability to thrive in ambiguity.
• Based in or able to relocate to Hyderabad full-time.

Nice to have

• Marketplace or high-volume services experience in India.
• Prior ownership of a geography or P&L line.

Key KPIs

• Monthly revenue and profitability
• Successful placements
• Cost per placement
• Supply availability and quality
• Lead - closure conversion
• Customer satisfaction and repeat rate
• Replacement rate reduction

What you will gain

• Ownership of a complete business unit
• Exposure to founders and strategic decisions
• Path to senior leadership as the city scales
• 0 - scale market-building experience

Why EzyHelpers

• Verification, dignity & continuity at scale
• Small teams, real ownership, founder access
• Clear playbooks - not arbitrary work