Supply Chain Operations Analyst

Accenture in India; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Accenture in India is seeking a Supply Chain Operations Analyst to manage order entry and back-office tasks. The role focuses on accurate order creation, ensuring alignment with service requests, and preventing shipping or billing errors.

Ideal candidates have 3–5 years of experience in back-office SOP-driven processes, strong communication, and proficiency with CRM tools and MS Office. Collaboration and learning agility are essential in a dynamic environment.

Qualifications

• Graduation is mandatory; relevant experience in order management is preferred.
• Experience in SOP-driven back-office processes is desired.
• Excellent written and verbal communication skills.
• Ability to learn and adapt to new systems quickly.
• Team player with ability to work with minimal supervision.

Responsibilities

• Process and enter orders accurately as per service requests to ensure correct products.
• Coordinate with sellers to ensure orders match SR details and account.
• Maintain data integrity and timely updates in order management systems.
• Collaborate with cross-functional teams to resolve discrepancies and improve processes.

Skills

Order management

Back-office

Communication skills

Problem solving

Team collaboration

Education

Any Graduation

Tools

CRM tools

Microsoft Office

Outlook

Job description

Job Description:

Skill required: Fulfill - Order Management

Designation: Supply Chain Operations Analyst

Qualifications: Any Graduation

Years of Experience: 3 to 5 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com

What would you do?

• The order entry team places orders on behalf of seller’s basis the details shared in the Service Request (SR) so that the sellers get the products they need to service their customers. The Order Entry agents need to be mindful of selecting the right products as per SR to avoid shipping and billing of wrong products that was not requested. During order creation emphasis to be laid on accuracy, ensuring order is being created for the intended account.
• 4-5 years’ experience in any back office, SOP driven process
• Experience in food service distribution preferred but not mandatory.
• Experience working virtually a plus.
• Excellent written and verbal communication skills
• Must possess strong problem-solving and organizational skills - ability to prioritize workload, meet deadlines and follow through on commitments.
• Intermediate computer skills, including generating simple letters, data entry, etc. Prior knowledge of CRM tools and/or telephone systems a plus.
• Ability to learn proprietary US Foods systems Order management etc.
• Working knowledge of Microsoft Office suite and Outlook required
• Must be a quick learner and come up with process improvement ideas
• Team player who collaborates well with others.
• Ability to work with minimal oversight, demonstrating business maturity in conduct of daily activities.
• Ability to work calmly under pressure.
• Ability to learn new processes and technology while working in a changing What are we looking for?
• Excellent written and verbal communication skills
• Must possess strong problem-solving and organizational skills - ability to prioritize workload, meet deadlines and follow through on commitments.
• Intermediate computer skills, including generating simple letters, data entry, etc. Prior knowledge of CRM tools and/or telephone systems a plus.
• Ability to learn proprietary US Foods systems Order management etc.
• Working knowledge of Microsoft Office suite and Outlook required
• Must be a quick learner and come up with process improvement ideas
• Team player who collaborates well with others.
• Ability to work with minimal oversight, demonstrating business maturity in conduct of daily activities.
• Ability to work calmly under pressure.
• Ability to learn new processes and technology while working in a changing environment.
• Excellent written and verbal communication skills
• Must possess strong problem-solving and organizational skills - ability to prioritize workload, meet deadlines and follow through on commitments.
• Intermediate computer skills, including generating simple letters, data entry, etc. Prior knowledge of CRM tools and/or telephone systems a plus.
• Ability to learn proprietary US Foods systems Order management etc.
• Working knowledge of Microsoft Office suite and Outlook required
• Must be a quick learner and come up with process improvement ideas
• Team player who collaborates well with others.
• Ability to work with minimal oversight, demonstrating business maturity in conduct of daily activities.
• Ability to work calmly under pressure.
• Ability to learn new processes and technology while working in a changing environment.