Supply Chain Manager

Admix; Mumbai; On-site; INR 2,000,000 - 5,000,000; Full time

Job summary

Admix in India is seeking a seasoned Supply Chain leader to oversee Customer Service, Demand and Supply planning, OEM management, warehousing and logistics for the India and South Asia region. You will drive strategy, improve service levels, and build a high-performing team.

The role requires deep experience across supply chain functions, strong business acumen, and the ability to deliver customer-centric solutions while balancing ADM's requirements.

Qualifications

• 10 years of experience across customer service, logistics, import/export and supply chain projects.
• 5+ years in people management with bachelors equivalent degree.
• Proven ability to build strong customer relationships and deliver customer-centric solutions.
• Rich experience of OEM/Toll manufacturing end to end project delivery is a plus.
• Good SOP, MPS, MRP and capacity requirements planning skills.
• Fluent English communication skills in written and spoken.
• Background from food beverage industry and FMCG preferred.

Responsibilities

• Define a Supply Chain Strategy, Roadmap with KPI aligned to business objectives.
• Lead SOP process to drive forecast accuracy, inventory optimization and service levels.
• Lead OEM management with tollers to guarantee supply and launches.
• Lead and build the customer service team to meet timelines and SLAs.
• Own local and export logistics ensuring compliant, cost-efficient providers.
• Manage New Product Development with cross-functional stakeholders.
• Develop SOPs to foster continuous learning and process improvement.
• Lead and motivate teams across locations to maintain engagement and performance.

Skills

Supply chain management

People management

OEM/Toll manufacturing

SOP/MPS/MRP

English fluency

Analytical problem-solving

Project management

Interpersonal communication

Influencing skills

Decision making

Proactiveness

Working under pressure

Education

Bachelor's degree or equivalent

Job description

Responsibilities

• Ensure execution and optimize the Supply chain, Customer Service and Logistics processes for the Human Nutrition division in India and South Asia covering all products in Flavors, Specialty Ingredients and Health and Wellness segments
• Lead and bring together all aspects of supply chain including Customer Service, Demand and Supply planning, OEM management, Warehousing and Logistics functions to meet supply chain metrics and deliver exceptional business results
• Lead and manage the supply chain team, including each individual's development and growth, improve team engagement and build talent in our supply chain team to deliver outstanding service to our customers.
• Ensure execution of supply chain, OEM and SOP processes that best balances our demand and supply, optimizes inventory to meet inventory targets, improves on On Time In Full rates to fulfill customer requirements.
• Strong business acumen and operational focus to quickly understand and deal with challenging business situations, creating creative solutions always aiming at customer centric outcomes balanced with ADM's requirements.

Your Responsibilities

• Define a Supply Chain Strategy, Roadmap with clear KPI's, aligned to Business Strategies (Short/Long) and develop processes within teams to meet customer and business objectives
• Lead and plan the Sales Operational Planning (SOP) process to drive forecast accuracy improvement, inventory optimization and service levels and ensure efficient business decision making to achieve company's top and bottom line targets. This position owns the SOP process in the organization.
• Lead OEM management - Liaising with tollers and Procurement teams to guarantee supply of finished products to the customers. Responsible to lead new product launches and new OEMs ensure best-in-class cost, quality and lead time to the customer
• Lead and build the customer service team to ensure delivery timelines and service levels agreements are met according to commercial contracts and proactively manage customer expectations and requirements.
• Own local and export logistics process ensuring compliance and a network of quality cost efficient providers with no service miss.
• Manage New Product Development process to ensure stakeholders from regulatory, product management, sales, finance, supply chain and plants etc. are involved and engaged for successful product launch.
• Develop SOPs within the supply chain team to build a culture of documented continuous learning and process improvement
• Lead and motivate teams from different locations to work as one and keep high team engagement and performance

Your Profile

• 10 years working experience on different supply chain functions: customer service, logistics, import/export and SC projects
• More than 5 years experience with People management with bachelors equivalent degree
• Proven results building strong customer relationships and delivering customer-centric solutions.
• Rich experience of OEM/Toll manufacturing end to end project delivery is a plus.
• Good SOP, MPS, MRP and capacity requirements planning skills.
• Fluent English communication skills in written and spoken is a must.
• Background from food beverage industry and FMCG background is a preferred .
• Bachelor degree or equivalent,
• Customer Service, Logistics, Planning Supply Chain Management expertise
• Analytical problem-solving skills
• English Language
• Project management;
• Interpersonal skill communication
• Influencing skills
• Work under pressure
• Process Driven
• Efficient Decision making
• Proactiveness

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.