Supply Chain Executive - Marketplace

What's Up Wellness; Gurugram District; On-site; INR 350,000 - 550,000; Full time

Job summary

What’s Up Wellness is seeking a Supply Chain Executive - Marketplace to support online operations, streamline processes, and ensure smooth fulfilment across platforms. You will manage end-to-end B2B order processing, coordinate with logistics partners, monitor marketplace operations across Blinkit, Zepto, Amazon, Tata 1mg and more, ensuring SLA compliance.

Coordinate with logistics partners for pickups, deliveries, scheduling, and issue resolution.

Qualifications

• 1–2 years of experience in e-commerce B2B operations, preferably in a D2C environment.
• Strong proficiency in Microsoft Excel, including Pivot Tables, XLOOKUP/VLOOKUP, and SUMIFS.
• Excellent coordination, stakeholder management, communication, analytical, and problem-solving skills.
• Hands-on experience with OMS/WMS platforms like Uniware/Unicommerce, ClickPost, or similar OMS/WMS platforms.

Responsibilities

• Manage end-to-end B2B order processing, dispatch coordination, and timely order fulfillment.
• Monitor marketplace operations across platforms such as Blinkit, Zepto, Amazon, Tata 1mg, and others while ensuring SLA compliance.
• Coordinate with logistics partners for pickups, deliveries, appointment scheduling, and issue resolution.
• Track and manage RTO, RTV, returns, pending putaway cases, and other operational exceptions.
• Prepare and maintain operational MIS reports, identify process gaps, and support continuous improvements.
• Collaborate with internal teams and external stakeholders to ensure smooth day-to-day operations and timely escalations.

Skills

E-commerce B2B ops

Microsoft Excel (Pivot Tables, XLOOKUP

Coordination & stakeholder mgmt

Problem-solving & ownership

Tools

Uniware/Unicommerce

ClickPost

Job description

About Us: What’s Up Wellness is transforming the health & wellness industry with our premium, easy-to consume gummy supplements. Ranked #2 by Inc42 as India’s fastest-growing D2C brand, we are committed to delivering holistic wellness experiences. Join us in our mission to make wellness fun and accessible! We are looking for an Supply Chain Executive - Marketplace to support our online operations, streamline processes, and ensure smooth fulfilment across platforms.

• Manage end-to-end B2B order processing, dispatch coordination, and timely order fulfillment.
• Monitor marketplace operations across platforms such as Blinkit, Zepto, Amazon, Tata 1mg, and others while ensuring SLA compliance.
• Coordinate with logistics partners for pickups, deliveries, appointment scheduling, and issue resolution.
• Track and manage RTO, RTV, returns, pending putaway cases, and other operational exceptions.
• Prepare and maintain operational MIS reports, identify process gaps, and support continuous improvements.
• Collaborate with internal teams and external stakeholders to ensure smooth day-to-day operations and timely escalations.

Requirements:

• 1–2 years of experience in e-commerce B2B operations, preferably in a D2C environment.
• Strong proficiency in Microsoft Excel, including Pivot Tables, XLOOKUP/VLOOKUP, and SUMIFS.
• Excellent coordination, stakeholder management, follow-up, communication, analytical, and problem-solving skills, with a strong sense of ownership and urgency.
• Ability to resolve operational issues quickly through effective decision-making and cross-functional collaboration while adhering to defined SLAs.
• Hands-on experience with Uniware/Unicommerce, ClickPost, or similar OMS/WMS platforms is preferred, along with the ability to multitask and work in a fast-paced environment.

Why Join Us?

• Be part of India’s fastest-growing D2C brand in wellness
• Work in a dynamic, fast-paced environment with a young, passionate team
• Competitive salary + perks in a high-impact role
• Shape the future of innovative health & wellness products