Marketplace Executive - Kolkata

Anuschka Leather; Kolkata District; On-site; INR 300,000 - 500,000; Full time

Benefits offered by this job

Hands-on experience in e-commerce

Opportunity for end-to-end ownership of marketplaces

Working with a growing brand

Job summary

A premium fashion brand is seeking a proactive Marketplace Executive for its Kolkata office. The role involves managing product listings and optimizing sales across major e-commerce platforms like Amazon and Flipkart. Candidates should have at least 2 years of experience in marketplace management and strong analytical and communication skills. This position offers a dynamic work environment with opportunities for growth and involvement in innovative data-driven decisions.

Qualifications

• 2+ years of experience in e-commerce marketplace management.
• Strong understanding of marketplace algorithms and SEO.
• Expertise in data analysis and trend forecasting.

Responsibilities

• Manage and optimize product listings across e-commerce platforms.
• Execute promotional campaigns and analyze their impact on sales.
• Monitor order processing and ensure smooth fulfillment.

Skills

E-commerce marketplace management

Data analysis

SEO and keyword research

Communication

Problem-solving

Tools

Shopify

WordPress

PPC campaign management

Job description

Anuschka (The Brand by Societe Maison De Cuir Pvt Ltd) is a premium fashion brand and have the largest collection of hand-painted bags in the world. It is headquartered out of USA and selling across North America and Europe among other regions, now with its Sales and Marketing unit in India.

Anuschka means ‘like no other’. For 37+ years, Anuschka, a family-owned brand has focused on creating a Circle of Empowerment across UK, US, Australia, Canada & European Union. Through wearable art, artisans harness their passion and tell stories through brush strokes while affording to support their entire family and educate their children. Anuschka’s family of collectors find confidence and joy in how Anuschka makes them feel while giving back to a community of artisans. When you join the Anuschka family, you will be an integral part of this circle as you help nurture and build our family of art enthusiasts and artisans and help them become one family through their love for storytelling and wearable art. Find out more at www.anuschkaleather.com

The following vacancy is for its Kolkata Office in Tapsia, near Park Circus and Science City.

Job Summary

We are looking for a proactive and detail-oriented Marketplace Executive to manage and optimize our presence across leading e-commerce platforms, including Amazon, Flipkart Myntra, Ajio, Tata Cliq, and Nykaa Fashion. This role requires expertise in product listings, order management, promotions, performance tracking, forecasting, and marketplace compliance to drive sales and ensure seamless operations.

Job Responsibilities

Marketplace Operations & Product Listings:

• Upload and manage product listings across multiple marketplaces, ensuring accuracy in descriptions, images, pricing, and attributes.
• Update existing listing with SEO effective keywords, AI compliant content.
• Regularly update inventory to prevent stockouts and overselling.
• Collaborate with the content and design team to enhance listings with A+, video, and custom content (as per platform requirements).
• Identify and resolve listing errors, suppressions, and compliance issues in a timely manner.

Promotions, Pricing & Forecasting:

• Execute and monitor discounts, deals, and promotional campaigns as per the approved plan.
• Track the impact of promotions on sales and optimize strategies for maximum ROI.
• Analyze competitor pricing and recommend pricing adjustments to stay competitive.
• Forecast sales and demand based on historical data, industry trends, and promotional activities to optimize inventory levels.
• Provide data-driven insights for long-term pricing strategies and revenue growth projections.
• Create marketing campaigns (PPC) on various e-commerce platforms Amazon, Flipkart Myntra, Ajio, Tata Cliq, and Nykaa Fashion etc.

Order Processing & Coordination:

• Work closely with the warehouse, logistics, and dispatch team to ensure smooth order fulfilment.
• Monitor order processing timelines and address any delays, discrepancies, or fulfilment issues.
• Handle cancellations, returns and exchanges, ensuring efficient resolution through coordination with internal teams.

Performance Monitoring, Trend Analysis & Reporting:

• Generate and share daily, weekly, and monthly sales reports for all marketplaces.
• Track marketplace performance, identifying best-selling products, low-performing SKUs, and inventory movement trends.
• Conduct trend analysis to identify product demand shifts, category growth opportunities, and consumer behaviour changes.
• Forecast sales and market trends to assist in planning stock replenishment, pricing strategies, and marketing initiatives.
• Identify listing gaps and suggest improvements to enhance visibility and sales.
• Serve as the primary point of contact for marketplace account managers to address operational matters.
• Manage support tickets and case logs related to listing errors, payments, orders, and policy compliance.
• Ensure that marketplace service level agreements (SLAs) are met through prompt issue resolution.

Compliance & Policy Adherence:

• Ensure strict adherence to marketplace policies and guidelines to avoid penalties or delisting.
• Handle payment reconciliations and dispute resolutions with marketplace partners.
• Stay updated on upcoming marketplace policy changes and communicate necessary updates internally.

Additional Responsibilities:

• Inventory Management: Maintain and optimize inventory levels across all platforms based on demand forecasting.
• FBA Management (Amazon): Oversee fulfilment by Amazon (FBA) operations, including inventory shipments and performance tracking.
• SEO & Enhanced Content: Optimize listings with SEO best practices, content update with effective keywords, A+ content, video content, and other platform-specific enhancements.
• MIS & Reports: Generate in-depth reports on sales, inventory, and performance metrics for internal analysis.

Candidate Requirements:

• Experience: 2+ years in e-commerce marketplace management (Amazon, Flipkart, Myntra, Ajio, Tata Cliq, Nykaa Fashion, etc.).
• Technical Skills: Strong understanding of marketplace algorithms, SEO, keyword research, A+ content, PPC, campaign management and performance optimization.
• D2B Website Handling: Candidate with experience on D2B website (Shopify/WordPress) operations will be prioritized.
• Analytical Abilities: Expertise in data analysis, trend forecasting, sales projections, and reporting tools.
• Problem-Solving: Ability to troubleshoot marketplace issues and resolve them efficiently.
• Communication: Strong coordination skills to interact with internal teams and marketplace representatives.
• Attention to Detail: Accuracy in forecasting, product listings, pricing, and compliance adherence.

Why Join Us?

• Work with a growing brand in a dynamic and fast-paced e-commerce environment.
• Gain hands-on experience in managing multiple marketplaces with end-to-end ownership.
• Be part of a team that values data-driven decision-making, efficiency, and innovation.