Supplier Specialist

Sage Pub; Gurugram District; Hybrid; INR 900,000 - 1,300,000; Full time

Job summary

Sage Pub in Gurugram (India) seeks a Global Vendor Management Manager to ensure vendor deliverables meet quality and schedule expectations across Books, Journals, Learning, Digital and Video.

You will oversee offshore vendors, coordinate with internal teams, and drive process improvements while focusing on vendor performance analytics and contract enhancements.

Qualifications

• Publishing experience and ability to prioritize multiple projects.
• Experience managing external vendors or supply chains.
• Strong problem solving and conflict resolution skills.
• Proficient with Microsoft Word and Excel; quick to learn new programs.

Responsibilities

• Manages and reports on vendor quality and timeliness KPIs for multiple pillars.
• Oversees offshore project management, typesetting, XML, ATLD, video, and digital vendors.
• Facilitates communication between internal staff and external vendors.
• Contributes to process and technology improvements.
• Evaluates potential vendors to meet resource requirements.
• Provides regular supplier performance reports.
• Initiates meetings with vendors and partners.
• Collaborates with Content Managers on template/layout consistency.
• Writes contract addenda; supports MSAs with Legal.

Skills

Publishing experience

Task management experience

Vendor management

Problem solving

Conflict resolution

MS Word

Excel

Learning new programs

Tools

MS Word

Excel

Job description

JOB PURPOSE

Work with the Global Vendor Management team to ensure all required deliverables meet the department’s quality and schedule expectations. Work across Pillars (Books Production, Journals Production, Learning Pillar, Digital, Video) and locations to identify and implement vendor relationships, workflows, and processes that meet the needs of the business.

KEY ACCOUNTABILITIES

• Manages and reports on vendor quality and timeliness KPIs for Research Pillar, Learning Pillar, College, Corwin, International Teaching Pillar, Digital, and Video products.
• Oversees day-to-day activities and quality of offshore project management, typesetting, XML, alt text and long description (ATLD), video, and digital vendors globally and across products.
• Facilitates communication between internal staff and external vendors.
• Contributes to future improvements in process and technologies.
• Evaluates potential vendors to meet resource requirements.
• Provides regular reports on supplier performance to the appropriate teams.
• Initiates and/or attends meetings with vendors and other business partners.
• Works with Content Managers to question, and ideally remove, global template layout and style exceptions.
• Books/Journals/Digital Prod’s SMART and Sage Central vendor contributor/superuser.
• Contributes to future developments for Vantage, typesetting, accessibility, vendor project management, and use of AI.
• Writing contract addenda for new services (Global Vendor Management Manager handles MSAs with Legal, and approves addenda).

SKILLS, QUALIFICATIONS & EXPERIENCE

Any combination equivalent to, but not limited to, the following:

• Publishing experience
• Task management experience, including the ability to prioritize numerous simultaneous projects
• Experience managing external vendors and/or supply chain
• Experience with problem solving and conflict resolution
• Computer skills, including working knowledge of Microsoft Word and Excel, and an ability to learn other new programs quickly

Diversity, Equity, and Inclusion

At Sage we are committed to building a diverse and inclusive team that is representative of all sections of society and to sustaining a culture that celebrates difference, encourages authenticity, and creates a deep sense of belonging. We welcome applications from all members of society irrespective of age, disability, sex or gender identity, sexual orientation, color, race, nationality, ethnic or national origin, religion or belief as creating value through diversity is what makes us strong.