Supplier Master Data and Vendor Management Process Lead
Broadridge Financial Solutions India Pvt Ltd
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Job summary
Broadridge Financial Solutions India Pvt Ltd is seeking a seasoned Accounts Payable - Supplier Master Data & Vendor Management Process Lead to steer a global supplier data function. You will manage a team, drive data accuracy, compliance, and risk controls, and partner with procurement, finance, and legal across multiple regions.
You will oversee supplier onboarding, maintenance, risk assessments, and governance programs while pushing continuous improvement and ERP-driven efficiency initiatives.
Qualifications
- Bachelor's degree in Finance, Accounting, Business Administration, Supply Chain, or a related field.
- 6–10 years of experience in Supplier Master Data, Procurement Operations, Accounts Payable, Vendor Management, P2P, or Shared Services.
- Minimum 1–2 years of people management experience.
- Experience managing global supplier onboarding and supplier maintenance processes.
- Strong understanding of supplier risk management, compliance, and governance requirements.
- Experience working with cross-functional and global stakeholders.
- Strong understanding of operational controls, SLA management, and process governance.
- Excellent communication, analytical, problem-solving, and stakeholder management skills.
Responsibilities
- Lead team management: coaching and developing staff across supplier setup and maintenance.
- Allocate workloads, monitor productivity, quality, and SLAs.
- Conduct performance reviews and support employee development.
- Ensure cross-training and backup planning across activities.
- Establish performance expectations and drive accountability.
- Promote continuous improvement and operational excellence.
- Oversee end-to-end supplier creation, updates, and deactivation in ERP.
- Validate supplier documentation, tax forms, banking details, and compliance.
- Coordinate supplier due diligence and risk assessments (TPRM).
- Ensure SOPs, controls, and SOX compliance are followed.
- Maintain governance with stakeholders and drive regular updates.
- Prepare KPI dashboards and reports; analyze volumes, aging, and trends.
- Identify automation and digitization opportunities; support ERP implementations.
Skills
Education
Tools
Job description
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more.
If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.
Broadridge Financial Solutions is a global fintech and technology leader providing innovative solutions that power investing, governance, and communications for the financial services industry. At Broadridge, we combine technology, data, and industry expertise to help our clients operate more efficiently and deliver better experiences to their customers. Our teams work in a collaborative, inclusive, and technology-driven environment where people are encouraged to bring new ideas, take ownership, and make an impact.
- Team Management Lead, coach, and develop a team responsible for supplier setup and maintenance activities.
- Allocate workloads and monitor productivity, quality, and SLA adherence.
- Conduct performance reviews, provide regular feedback, and support employee development.
- Ensure adequate cross-training and backup planning across critical activities.
- Establish clear performance expectations and drive accountability within the team.
- Promote a culture of continuous improvement, collaboration, and operational excellence.
- Oversee end-to-end supplier creation, updates, and deactivation processes.
- Ensure supplier records are accurately created and maintained in ERP systems.
- Validate supplier documentation, tax forms, banking details, and other compliance requirements.
- Ensure adherence to established approval workflows, segregation of duties, and internal controls.
- Monitor supplier master data quality and identify opportunities to improve data accuracy.
- Ensure timely resolution of supplier onboarding and maintenance requests.
- Coordinate supplier due diligence and third-party risk assessments.
- Support supplier onboarding activities related to Compliance, Information Security, Legal, Procurement, and other risk functions.
- Monitor risk review timelines and maintain supplier compliance records.
- Partner with internal Risk and Compliance teams to ensure adherence to regulatory and company requirements.
- Track supplier risk-related actions, exceptions, and remediation activities.
- Support governance initiatives related to supplier risk and third-party management.
- Ensure compliance with SOX, audit requirements, internal controls, and company policies.
- Implement and monitor controls to prevent duplicate suppliers, fraudulent activities, incorrect supplier data, and payment risks.
- Support internal and external audits by providing required documentation, evidence, and process information.
- Maintain process documentation, Standard Operating Procedures (SOPs), work instructions, and knowledge repositories.
- Identify control gaps and drive appropriate corrective and preventive actions.
- Ensure process activities are performed consistently across the team and locations.
- Act as the primary point of contact for Procurement, Accounts Payable, Legal, Risk, Compliance, Finance, and Business stakeholders.
- Resolve escalations related to supplier onboarding, supplier maintenance, risk assessments, and master data.
- Build strong relationships with global stakeholders and partner teams.
- Drive regular governance meetings and provide operational updates.
- Communicate risks, issues, trends, and improvement opportunities to relevant stakeholders.
- Ensure timely and effective resolution of stakeholder concerns.
- Prepare and present KPI dashboards, operational metrics, and management reports.
- Analyze transaction volumes, aging, SLA performance, productivity, quality, and error trends.
- Identify opportunities for process automation, digitization, and transformation.
- Drive continuous improvement initiatives to improve efficiency, quality, controls, and customer experience.
- Participate in ERP/system implementations, testing, UAT, and process enhancement initiatives.
- Support change management activities and ensure successful adoption of new processes and technologies.
- Identify opportunities to standardize and simplify supplier management processes.
- Bachelor's degree in Finance, Accounting, Business Administration, Supply Chain, or a related field.
- 6 –10 years of experience in Supplier Master Data, Procurement Operations, Accounts Payable, Vendor Management, P2P, or Shared Services.
- Minimum 1–2 years of people management experience.
- Experience managing global supplier onboarding and supplier maintenance processes.
- Strong understanding of supplier risk management, compliance, and governance requirements.
- Experience working with cross-functional and global stakeholders.
- Strong understanding of operational controls, SLA management, and process governance.
- Excellent communication, analytical, problem-solving, and stakeholder management skills.
- Experience with Oracle ERP and Zycus platforms.
- Knowledge of Third-Party Risk Management (TPRM) frameworks and supplier governance.
- Experience in Shared Services, Global Business Services (GBS), or Captive/COE environments.
- Experience supporting SOX controls, internal/external audits, and compliance reviews.
- Exposure to process automation, transformation, and continuous improvement initiatives.
- Experience participating in ERP implementations, UAT, or system enhancement projects.
- Supplier Creation & Maintenance
- Supplier Master Data Management
- Vendor Onboarding
- Third-Party Risk Management (TPRM)
- Vendor/Supplier Governance
- Master Data Management
- Accounts Payable / P2P Operations
- Stakeholder Management
- Team Leadership
- Process Improvement
- Compliance & Audit Controls
- SOX Controls
- SLA & KPI Management
- Reporting & Analytics
- Oracle ERP
- Zykus
- Risk Assessment
- Change Management
- Customer Service Orientation
- Global Shared Services Operations
At Broadridge, you will have the opportunity to:
- Work with global teams and stakeholders across Finance, Procurement, Accounts Payable, Risk, Compliance, Legal, and Business functions.
- Build and manage processes supporting global supplier operations.
- Work on transformation, automation, process optimization, and technology implementation initiatives.
- Develop expertise across Supplier Master Data, Vendor Management, Third-Party Risk Management, and Accounts Payable operations.
- Lead and develop high‑performing teams in a global Shared Services environment.
- Work in an organization that values Client Focus, Respect, Excellence, Accountability, Teamwork, and Efficiency.
- Build a long‑term career with opportunities for professional growth and cross‑functional exposure.
What You Can Expect at Broadridge You will be part of a global team that works at the intersection of financial services, technology, and innovation. This role provides an opportunity to lead a critical supplier management function, work with senior stakeholders across multiple business areas, and contribute to initiatives that improve operational efficiency, risk management, and process quality. If you are passionate about people leadership, supplier governance, process excellence, and working in a global environment, we would love to hear from you. Join Broadridge and help us transform the way financial services operate. We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.
As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.
Senior Level
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