Supervisor

PeopleStrong Pte Ltd; Mumbai; On-site; INR 350,000 - 700,000; Full time

Job summary

Lifestyle International Private Limited is hiring for a Store Operations role in Mumbai. The candidate will oversee concept sales, stock, promotions, and customer service within Phoenix Palladium Mumbai LS, aligned to group standards.

The role focuses on driving budgets, optimizing stock, implementing omni-channel SOPs, and guiding the team to deliver excellent customer experiences in a store environment.

Qualifications

• Drive the sales budgets for the concept.
• Drive sell thru at category level (pre EOSS and EOSS within the season).
• Analyze product performance, identify performing and non-performing products and share feedback.
• Review and ensure adherence to the retail SOPs, retail standards, floor hygiene standards and processes for the concept (including omni channel SOPs and processes).
• Review and ensure implementation of the marketing promotions as per defined guidelines.
• Share feedback on the marketing promotions for necessary actions.
• Maintain optimum stock for the concept in collaboration with relevant stakeholders.
• Implement the recommended actions with reference to fast moving and slow moving ranges.
• Monitor adherence to the standards of customer service.
• Provide support in resolving all customer issues and complaints as per defined timelines.
• Provide support and guide the team to deliver on the job.

Responsibilities

• Drive the sales budgets for the concept.
• Drive sell thru at category level (pre EOSS and EOSS within the season).
• Analyze product performance, identify performing and non-performing products and share feedback.
• Review and ensure adherence to the retail SOPs, retail standards, floor hygiene standards and processes for the concept (including omni channel SOPs and processes).
• Review and ensure implementation of the marketing promotions as per defined guidelines.
• Share feedback on the marketing promotions for necessary actions.
• Maintain optimum stock for the concept in collaboration with relevant stakeholders.
• Implement the recommended actions with reference to fast moving and slow moving ranges.
• Monitor adherence to the standards of customer service.
• Provide support in resolving all customer issues and complaints as per defined timelines.
• Provide support and guide the team to deliver on the job.

Skills

Operations Management

Project Management

Business Development

Strategic Planning

Vendor Management

Team Building

Hospitality Management

Hotel Management

New Business Development

Hospitality

Education

Graduation

B.Com.

Job description

Company Name Lifestyle International Private Limited

Business Unit Lifestyle

Concept Footwear Common

Function Operations

Sub Function Concept Operations

Group Name Landmark Group

Company Lifestyle International Private Limited

Business Unit Name Lifestyle

Region West

State Maharashtra

Location Type Store

Work Location Phoenix Palladium Mumbai LS

Skills

Skill

Operations Management Project Management Business Development Strategic Planning Vendor Management Team Building Hospitality Management Hotel Management New Business Development Hospitality

Qualification

Graduation

B.Com.

Job Description

• Drive the sales budgets for the concept


• Drive sell thru at category level (pre EOSS and EOSS within the season)


• Analyze product performance, identify performing and non-performing products and share feedback


• Review and ensure adherence to the retail SOPs, retail standards, floor hygiene standards and processes for the concept (including omni channel SOPs and processes)


• Review and ensure implementation of the marketing promotions as per defined guidelines


• Share feedback on the marketing promotions for necessary actions


• Maintain optimum stock for the concept in collaboration with relevant stakeholders


• Implement the recommended actions with reference to fast moving and slow moving ranges


• Monitor adherence to the standards of customer service


• Provide support in resolving all customer issues and complaints as per defined timelines


• Provide support and guide the team to deliver on the job