Style Associate - PUN WESTEND MALL

Kushals Fashion Jewellery; Maharashtra; On-site; INR 150,000 - 230,000; Full time

Benefits offered by this job

ESI

PF

Job summary

Kushals Fashion Jewellery is hiring for a customer-focused sales associate in Maharashtra. Freshers with 18–28 years age, good communication, grooming and a positive attitude are welcome. You will learn quickly, understand customer needs, and help maintain store standards while supporting sales goals.

Role involves processing deliveries and online orders, stocking and merchandising, and ensuring a presentable store. Shifts include weekends and evenings, with benefits like ESI and PF.

Qualifications

• Graduate / HSC (Freshers) / SSC qualification with 2 years of experience in retail.
• Must be above 18 years of age and below 28 years of age
• Good communication and interpersonal skills
• Ability to learn quickly
• Positive and enthusiastic attitude
• Excellent presentation and grooming standards
• Flexibility and adaptability to work varied shifts (including weekends and evenings)

Responsibilities

• Understand customer needs and preferences and recommend suitable jewelry pieces.
• Address customer queries effectively and resolve complex issues when required.
• Demonstrate knowledge of product categories, features and benefits to communicate value.
• Support the store in achieving store targets and stay updated with new collections and promotions.
• Assist in stock replenishment, visual merchandising, and store cleanliness.
• Process store deliveries, online orders, and packaging; maintain SOPs.
• Collaborate with team members to ensure smooth store operations and a cohesive team environment.
• Show sensitivity in addressing customer concerns and exercise good judgment in challenging situations.
• Follow company policies, work processes and standard operating procedures.

Skills

Communication

Customer focus

Sales awareness

Team player

Learning quickly

Education

Graduate / HSC / SSC

Job description

• Understand customer needs and preferences to recommend
  
• Address customer queries effectively and elevate complex
  

Job Description

Customer Focus

• Understand customer needs and preferences to recommend
  

suitable jewelry pieces.

• Address customer queries effectively and elevate complex
  

issues when required.

Sales Mastery

• Demonstrate knowledge of product categories, including
  

features, benefits, and competitive positioning.

• Communicate product value effectively to customers.
• Support the store in achieving store targets.
• Stay updated with the latest collections, and promotions.
  

Flexibility and Change Management

• Adapt to varying shift timings and store requirements.
• Be open to transfers within the cluster area as per business
  

needs.

• Exhibit punctuality and readiness to take on additional
  

responsibilities when needed.

Store Operations Excellence

• Assist the Senior style associate in processing store deliveries,
  

online order processing, and packaging.

• Assist in stock replenishment and visual merchandising.
• Ensure the store looks presentable, inviting, and adheres to
  

cleanliness standards.

• Support theft prevention by maintaining vigilance and following
  

protocols.

• Follow all company policies, work processes and store
  

standard operating procedures (SOPs).

Collaboration

• Collaborate with team members to ensure smooth store
  

operations.

• Work as a cohesive team player, contributing to group
  

success.

Decision-Making and Sensitivity

• Display sensibility and sensitivity when addressing customer
  

concerns.

• Use sound judgment in handling challenging situations while
  

maintaining brand standards.

Requirements

• Graduate / HSC (Freshers) / SSC qualification with 2 years of
  

experience in retail.

• Must be above 18 years of age and below 28 years of age
• Good communication and interpersonal skills
• Ability to learn quickly
• Positive and enthusiastic attitude
• Excellent presentation and grooming standards
• Flexibility and adaptability to work varied shifts (including
  

weekends and evenings)

Benefits

• ESI
• PF