Style Associate - MUM - R CITY MALL

Kushals Fashion Jewellery; Kurla; On-site; INR 120,000 - 170,000; Full time

Benefits offered by this job

ESI

PF

Job summary

Kushals Fashion Jewellery in Kurla, Maharashtra is seeking a Retail Sales Associate to understand customer needs and suggest suitable jewelry pieces while maintaining brand standards.

You will handle queries, stay updated on new collections, support store operations, and contribute to meeting sales targets. The role requires freshers to experienced candidates with strong grooming and a positive attitude.

Qualifications

• Basic customer service and communication skills.
• Ability to learn product knowledge quickly.
• Presentable grooming and positive attitude required.

Responsibilities

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively and escalate complex issues.
• Demonstrate strong product knowledge, including features and benefits.
• Communicate product value and support store sales targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings, store requirements, and transfers within the cluster.
• Maintain punctuality and take on additional responsibilities as needed.
• Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
• Ensure the store is clean, presentable, and visually appealing.
• Follow SOPs, policies, and theft-prevention protocols.
• Work collaboratively with the team to ensure smooth operations.
• Show sensitivity while addressing customer concerns and use good judgment in difficult situations.

Skills

Customer service

Communication

Product knowledge

Interpersonal skills

Learns quickly

Education

Graduate / HSC

Job description

Job Description

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively and *escalate* complex issues.
• Demonstrate strong product knowledge, including features and benefits.
• Communicate product value and support store sales targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings, store requirements, and transfers within the cluster.
• Maintain punctuality and take on additional responsibilities as needed.
• Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
• Ensure the store is clean, presentable, and visually appealing.
• Follow SOPs, policies, and theft-prevention protocols.
• Work collaboratively with the team to ensure smooth operations.
• Show sensitivity while addressing customer concerns and use good judgment in difficult situations.

Requirements

• Graduate / HSC (Freshers) / SSC qualification with 2 years of

experience in retail.

• Must be above 18 years of age and below 28 years of age
• Good communication and interpersonal skills
• Ability to learn quickly
• Positive and enthusiastic attitude
• Excellent presentation and grooming standards
• Flexibility and adaptability to work varied shifts (including weekends and evenings)

Benefits

• ESI
• PF