Senior Style Associate- HYD - INORBIT MALL

Kushals Fashion Jewellery; Hyderabad; On-site; INR 150,000 - 210,000; Full time

Benefits offered by this job

ESI

PF

Job summary

Kushals Fashion Jewellery in Hyderabad is seeking a customer service oriented sales associate to recommend suitable pieces and support store targets. You will handle customer queries, demonstrate product knowledge, stay updated on new collections, and assist with merchandising and packaging.

The role requires 20–35 years of age, minimum HSC or graduate with retail experience, and proficiency with basic computer skills and POS systems. Flexibility for shifts and teamwork are essential.

Qualifications

• Min HSC or graduates with 2 years retail experience.
• Must be 20–35 years old and able to work varied shifts.
• Proven track record of exceeding sales targets.
• Experience in providing exceptional customer service and building strong customer relationships.
• Experience in mentoring team members.
• Experience in handling cash transactions and inventory; proficient in POS.

Responsibilities

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively and escalated complex issues.
• Demonstrate strong product knowledge, including features and benefits.
• Communicate product value and support store sales targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings, store requirements, and transfers within the cluster.
• Maintain punctuality and take on additional responsibilities as needed.
• Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
• Ensure the store is clean, presentable, and visually appealing.
• Follow SOPs, policies, and theft-prevention protocols.
• Work collaboratively with the team to ensure smooth operations.

Skills

Customer service

Sales targets

Product knowledge

Communication

Team mentoring

Cash handling

POS systems

Visual merchandising

Education

High School Certificate (HSC)

Tools

Microsoft Office

POS systems

Job description

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively and escalated complex issues.
• Demonstrate strong product knowledge, including features and benefits.
• Communicate product value and support store sales targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings, store requirements, and transfers within the cluster.
• Maintain punctuality and take on additional responsibilities as needed.
• Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
• Ensure the store is clean, presentable, and visually appealing.
• Follow SOPs, policies, and theft-prevention protocols.
• Work collaboratively with the team to ensure smooth operations.
• Show sensitivity while addressing customer concerns and use good judgment in difficult situations.
  

Job Description

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively and escalated complex issues.
• Demonstrate strong product knowledge, including features and benefits.
• Communicate product value and support store sales targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings, store requirements, and transfers within the cluster.
• Maintain punctuality and take on additional responsibilities as needed.
• Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
• Ensure the store is clean, presentable, and visually appealing.
• Follow SOPs, policies, and theft-prevention protocols.
• Work collaboratively with the team to ensure smooth operations.
• Show sensitivity while addressing customer concerns and use good judgment in difficult situations.
  

Requirements

• Min HSC 2 years of retail experience/ Graduates with 2 years
  

of experience in retail.

• Must be above 20 years of age and below 35 years of age.
• Basic computer skills and microsoft office
• Proven track record of exceeding sales targets consistently
• Experience in providing exceptional customer service and
  

building strong customer relationships

• Experience in mentoring team members
• Experience in handling cash transactions and inventory
  

• Proficient in POS systems and other relevant retail
  

• Knowledge of visual merchandising principles
• Positive and enthusiastic attitude
• Excellent presentation and grooming standards
• Flexibility and adaptability to work varied shifts
  

Benefits

ESI

PF