Style Associate - Phoenix Mall - Velachery

kushals.com; Chennai District; On-site; INR 180,000 - 280,000; Full time

Job summary

Kushals.com invites applications for a Style Associate at Phoenix Mall, Velachery, Chennai. The role focuses on delivering exceptional customer experiences, driving sales, and keeping the store well-presented and efficient.

The candidate should be 18–28, with good communication, grooming and a quick learner, ready to work in varied shifts, and willing to transfer within the cluster as needed.

Qualifications

• Graduate / HSC / SSC qualification with 2 years of experience in retail.
• Must be above 18 years of age and below 28 years of age.
• Good communication and interpersonal skills.
• Ability to learn quickly.
• Positive and enthusiastic attitude.
• Excellent presentation and grooming standards.
• Flexibility and adaptability to work varied shifts (including)

Responsibilities

• Provide exceptional customer service and understand customer needs to recommend suitable products.
• Demonstrate knowledge of product categories, features and benefits to customers.
• Contribute to achieving store targets and staying updated on collections and promotions.
• Support stock replenishment, deliveries, online orders and merchandising tasks.
• Maintain store presentation, cleanliness, and adherence to SOPs.
• Collaborate with team and be ready for transfers within the cluster area as required.

Skills

Customer focus

Communication skills

Interpersonal skills

Teamwork

Flexibility

Sales awareness

Education

Graduate / HSC / SSC qualification

Job description

Style Associate - Phoenix Mall - Velachery

S5, 2nd Floor, Phoenix Market City, Velachery Main Rd, Indira Gandhi Nagar, Velachery, Chennai, Greater Chennai, Tamil N, India | Posted on 08/18/2026

• City S5, 2nd Floor, Phoenix Market City, Velachery Main Rd, Indira Gandhi Nagar, Velachery, Chennai, Greater Chennai, Tamil N
• State/Province tamilnadu
• Country India

Job Description

Job Title : Style Associate

Reports To : Store Manager

Role Summary : The Style Associate represents the face of the brand, delivering exceptional customer experiences, assisting in driving sales, and ensuring smooth store operations through customer focus, sales expertise, flexibility, and teamwork.

Key Responsibilities

• Customer Focus
• Understand customer needs and preferences to recommend
• Address customer queries effectively and elevate complex issues when required.
• Demonstrate knowledge of product categories, including features, benefits, and competitive positioning.
• Communicate product value effectively to customers.
• Support the store in achieving store targets.
• Stay updated with the latest collections, and promotions.
• Flexibility and Change Management
• Adapt to varying shift timings and store requirements.
• Be open to transfers within the cluster area as per business needs.
• Exhibit punctuality and readiness to take on additional responsibilities when needed.
• Store Operations Excellence
• Assist the Senior style associate in processing store deliveries, online order processing, and packaging.
• Assist in stock replenishment and visual merchandising.
• Ensure the store looks presentable, inviting, and adheres to cleanliness standards.
• Support theft prevention by maintaining vigilance and following protocols.
• Follow all company policies, work processes and store standard operating procedures (SOPs).
• Collaborate with team members to ensure smooth store operations.
• Work as a cohesive team player, contributing to group success.
• Decision‑Making and Sensitivity
• Display sensibility and sensitivity when addressing customer concerns.
• Use sound judgment in handling challenging situations while maintaining brand standards.

Candidate Requirements

• Graduate / HSC (Freshers) / SSC qualification with 2 years of experience in retail.
• Must be above 18 years of age and below 28 years of age.
• Good communication and interpersonal skills.
• Ability to learn quickly.
• Positive and enthusiastic attitude.
• Excellent presentation and grooming standards.
• Flexibility and adaptability to work varied shifts (including