r Sales Associate - MDR - Anna Nagar

kushals.com; Madurai District; On-site; INR 167,400 - 279,000; Full time

Job summary

kushals.com is looking for a Style Associate in Madurai District, Tamil Nadu. This role focuses on delivering exceptional customer experiences while assisting in store operations and driving sales. The successful candidate will ensure customer satisfaction through effective communication and product knowledge.

Candidates with a Graduate / HSC (Freshers) or SSC qualification and two years of retail experience are encouraged to apply. The position requires flexibility in working hours and adaptability to shifts.

Qualifications

• Must be above 18 years of age and below 28 years of age.
• 2 years of experience in retail.

Responsibilities

• Understand customer needs and recommend products.
• Support the store in achieving targets.
• Collaborate with team members for smoother operations.

Skills

Good communication and interpersonal skills

Positive and enthusiastic attitude

Flexibility and adaptability to work varied shifts

Education

Graduate / HSC (Freshers) / SSC qualification

Job description

• State/Province Tamilnadu
• Country India

Job Description

Job Title: Style Associate

Reports To: Store Manager

Role Summary: The Style Associate represents the face of the brand, delivering exceptional customer experiences, assisting in driving sales, and ensuring smooth store operations through customer focus, sales expertise, flexibility, and teamwork.

Key Responsibilities

• Understand customer needs and preferences to recommend products
• Address customer queries effectively and elevate complex issues when required
• Demonstrate knowledge of product categories, including features, benefits, and competitive positioning
• Communicate product value effectively to customers
• Support the store in achieving store targets
• Stay updated with the latest collections and promotions
• Adapt to varying shift timings and store requirements
• Be open to transfers within the cluster area as per business needs
• Exhibit punctuality and readiness to take on additional responsibilities when needed
• Assist the Senior Style Associate in processing store deliveries, online order processing, and packaging
• Assist in stock replenishment and visual merchandising
• Ensure the store looks presentable, inviting, and adheres to cleanliness standards
• Support theft prevention by maintaining vigilance and following protocols
• Follow all company policies, work processes, and store standard operating procedures (SOPs)
• Collaborate with team members to ensure smooth store operations
• Work as a cohesive team player, contributing to group success
• Display sensibility and sensitivity when addressing customer concerns
• Use sound judgment in handling challenging situations while maintaining brand standards

Candidate Requirements

• Graduate / HSC (Freshers) / SSC qualification with 2 years of experience in retail
• Must be above 18 years of age and below 28 years of age
• Good communication and interpersonal skills
• Ability to learn quickly
• Positive and enthusiastic attitude
• Excellent presentation and grooming standards
• Flexibility and adaptability to work varied shifts (including night and weekends)