NEP Operations Associate

Leapup Edutech Private Limited; Mumbai; On-site; INR 334,800 - 502,200; Full time

Benefits offered by this job

Professional growth opportunities

Collaborative work environment

Competitive salary and benefits

Job summary

Leapup Edutech Private Limited is looking for a proactive Operations Associate to enhance operational processes for students and faculty. This role involves managing student onboarding, coordinating training sessions, and ensuring an efficient process flow.

Ideal candidates should hold a relevant Bachelor’s degree, possess strong organizational skills, and be proficient in Excel and Google Sheets. Freshers with project experience are welcome. Join a mission-driven team, enjoy professional growth, and a competitive salary.

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• Freshers are welcome; internship or project experience is an added advantage.
• Proficiency in Excel and Google Sheets.
• Strong organizational and multitasking abilities.
• Analytical mindset with a solution-oriented approach.
• Effective verbal and written communication skills.

Responsibilities

• Manage comprehensive student onboarding including data collection and portal registration.
• Coordinate and schedule live training sessions with trainers.
• Act as primary contact for colleges regarding lecture timings.
• Oversee scheduling and execution of assessments.
• Monitor student progress through weekly polls and reports.
• Administer post-course feedback for program improvement.
• Provide support to student inquiries related to the portal.

Skills

Proficiency in Excel

Proficiency in Google Sheets

Organizational skills

Multitasking abilities

Analytical mindset

Effective communication

Education

Bachelor’s degree in Business Administration

Operations Management

Job description

Leapup Edutech Pvt Ltd is seeking a proactive and detail-oriented Operations Associate to streamline our operational processes and enhance the experience for our students and faculties. You will play a critical role in coordinating schedules, managing data, and driving process efficiency. If you are an organized multitasker with a knack for problem-solving, this role is perfect for you.

Key Responsibilities:

• Manage comprehensive student onboarding, including data collection, portal registration, and communication group integration.
• Coordinate and schedule live training sessions, liaising with trainers for content development, setting deadlines, and ensuring effective use of collaboration tools.
• Act as the primary point of contact for colleges to gather lecture timings and facilitate program commencement, including orientation on portal usage, course timelines, and examination procedures.
• Oversee the scheduling and execution of all assessments and correction (viva/exams) and provide timely updates and instructions to students regarding live sessions and examination protocols.
• Monitor student progress and attendance through weekly polls and portal-generated reports, while also managing the paper checking process and marks submission to colleges.
• Administer and synthesize post-course feedback, contributing to continuous program improvement and ensuring timely certificate issuance.
• Provide prompt and effective support to student inquiries related to the portal, course content, or examination processes.

Qualifications:

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• Freshers are welcome to apply; any internship or project experience in operations or coordination will be an added advantage.
• Proficiency in Excel and Google Sheets.
• Strong organizational and multitasking abilities.
• Analytical mindset with a solution-oriented approach.
• Effective verbal and written communication skills.

Why Join Us:

• An opportunity to work with a passionate and mission-driven team.
• Professional growth and learning opportunities.
• A collaborative and inclusive work environment.
• Competitive salary and benefits package.

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