Student Counselor – Admissions, Sales

Jobtailor; Ernakulam; On-site; INR 300,000 - 500,000; Full time

Job summary

Jobtailor in Kochi, Kerala seeks an experienced Educational Counselor to handle inquiries, qualify students, and guide them through admissions. You will explain courses, fees, and career opportunities, maintain CRM records, and travel to the Kochi office for counseling and events.

The role requires strong English and Malayalam skills, 2–5 years in counseling or admissions, and a proactive, persuasive approach to convert inquiries into enrollments.

Qualifications

• Bachelor's degree completed with relevance to education or counseling.
• 2–5 years in educational counseling, admissions, sales or CRM.
• Excellent English communication and fluent Malayalam required.
• Strong interpersonal and follow-up skills, friendly attitude.
• Experience with educational institutions and CRM tools preferred.
• Willingness to travel to the Kochi office for sessions.

Responsibilities

• Contact new inquiries promptly across channels (website, WhatsApp, email, phone, social).
• Qualify prospective students and discuss career goals and courses.
• Explain courses, curriculum, placement, fees, and payment plans.
• Maintain CRM records and schedule counseling sessions.
• Counsel students and parents about value, opportunities, and growth.
• Meet enrollment targets and complete admissions processes.
• Travel to Kochi office for counseling and events as required.
• Capture follow-up history and student status accurately.

Skills

Educational Counseling

Admissions

Sales

CRM Systems

Lead Qualification

Excellent English

Fluent Malayalam

Persuasive Communication

Education

Bachelor's Degree

Tools

CRM Systems

Microsoft Office

Google Workspace

Job description

• Contact all new inquiries promptly.
• Respond to website, WhatsApp, email, phone, and social media leads.
• Qualify prospective students and understand their career goals.
• Explain available courses, curriculum, learning methodology, placement assistance, internship opportunities, expected salary ranges, and career growth paths.
• Maintain accurate CRM records and schedule counseling sessions.
• Counsel students and parents about course value, career opportunities, fees, and payment plans.
• Follow up with prospective students and convert inquiries into enrollments.
• Explain admission procedures and coordinate documentation.
• Assist with fee collection.
• Meet monthly enrollment targets.
• Meet students and parents at the Kochi office.
• Conduct one-on-one counseling sessions.
• Participate in admission events, seminars, and orientation programs when required.
• Maintain records of lead source, follow-up history, counseling notes, student status, payment status, and admission status.
• Respond to leads quickly, build trust, achieve enrollment targets, maintain follow-up discipline, represent BFG Tax School professionally, and deliver an outstanding admissions experience.
• Complete the admissions process from lead generation and qualification through enrollment and handoff to the academic team.

Requirements

• Bachelor's Degree.
• 2–5 years of experience in Educational Counseling, Admissions, Sales, Career Counseling, or Customer Relationship Management.
• Excellent English communication.
• Fluent Malayalam.
• Good Hindi is a plus.
• Strong interpersonal skills.
• Friendly personality.
• Persuasive but not pushy.
• Good listening skills.
• Professional appearance.
• Strong follow-up ability.
• Comfortable using CRM systems.
• Microsoft Office / Google Workspace proficiency.
• Experience with educational institutions is preferred.
• Candidates from Training Institutes, Colleges, EdTech Companies, Overseas Education Consultants, Professional Certification Institutes, or Skill Development Centers will be preferred.
• Required to travel to the Kochi office for scheduled counseling sessions, orientation events, seminars, and parent meetings.

Core Competencies

Demonstrates expertise in Educational Counseling and Admissions processes, with a strong focus on lead generation, qualification, and enrollment conversion. Proficient in CRM systems and effective communication in English, Malayalam, and Hindi to support prospective students and their families.

Highest-signal resume keywords

• Educational Counseling
• Admissions Process Management
• CRM System Proficiency
• Lead Generation and Qualification
• Fluent Malayalam

ATS Optimization Keywords

Hard Skills

• Bachelor's Degree
• Educational Counseling
• Admissions
• Sales
• Customer Relationship Management
• Lead Qualification

Fee Collection

Microsoft Office Proficiency

Google Workspace Proficiency

Follow-Up Discipline

Soft Skills

• Excellent English Communication
• Strong Interpersonal Skills
• Friendly Personality
• Persuasive Communication
• Good Listening Skills

Industry Keywords

• EdTech Companies
• Training Institutes
• Colleges
• Overseas Education Consultants
• Professional Certification Institutes
• Skill Development Centers

Tools & Technologies

• CRM Systems
• Microsoft Office
• Google Workspace