student counsellor

Eduiku; Hyderabad; On-site; INR 350,000 - 520,000; Full time

Job summary

Eduiku in Hyderabad is seeking a dedicated Student Counsellor to guide learners through education and admission pathways. You will provide personalized advice on courses, institutions, and career goals, with a focus on clear communication and empathetic support.

Responsibilities include counselling sessions, answering queries, maintaining records, collaborating with internal teams, and helping users navigate Eduiku’s platform and workflows to empower informed decisions.

Qualifications

• Experience guiding learners through education and career decisions.
• Excellent communication and customer service skills.
• Knowledge of education systems, admission processes, and academic pathways.
• Bachelor’s degree in Education, Psychology, Counseling, or related field.
• Ability to work on-site in Hyderabad, manage multiple cases simultaneously, use SaaS or CRM tools, and collaborate effectively with cross-functional teams.
• Prior experience in EdTech, student advisory, or academic institutions is beneficial.

Responsibilities

• Conduct counselling sessions with students.
• Respond to student and family queries.
• Assist users in navigating Eduiku’s platform and workflows.
• Maintain accurate records of interactions.
• Collaborate with internal teams to improve student experience.

Skills

Student Counseling

Career Counseling

Communication

Customer Service

Education systems knowledge

CRM tools

Education

Bachelor’s degree in Education, Psychology, Counseling, or related field

Tools

CRM tools

Job description

Company Description

Eduiku is an AI-assisted, technology-first EdTech SaaS platform that digitizes and streamlines global education readiness and admission workflows. The platform replaces fragmented, manual processes with structured, software-driven systems for eligibility assessment, document orchestration, and workflow-based education pathway management. Eduiku’s platform-first approach enables scalable, repeatable, and transparent processes that support multiple stakeholders across the education ecosystem. While leveraging advanced technology, the company maintains human oversight during MVP and validation stages to ensure quality, trust, and effective outcomes for learners and institutions.

Role Description

This is a full-time, on-site Student Counsellor role based in Hyderabad. The Student Counsellor will guide learners through education and admission pathways, providing personalized advice on course selection, institutions, and career goals. Daily responsibilities include conducting counselling sessions, responding to student and family queries, and supporting users in navigating Eduiku’s platform and workflows. The role involves maintaining accurate records of interactions, collaborating with internal teams to improve student experience, and participating in outreach or information sessions as needed. The counsellor will ensure clear communication, timely follow-ups, and a supportive environment that helps students make informed decisions.

Qualifications

• Candidates should possess strong Student Counseling and Career Counseling skills, with experience guiding learners through education and career decisions.
• Candidates should possess excellent Communication and Customer Service skills to manage student interactions, address concerns, and provide clear, empathetic support.
• Candidates should possess knowledge of Education systems, admission processes, and academic pathways, preferably with exposure to global education options.
• Relevant qualifications such as a bachelor’s degree in Education, Psychology, Counseling, or a related field; advanced counseling certifications are an advantage.
• Ability to work on-site in Hyderabad, manage multiple cases simultaneously, use SaaS or CRM tools, and collaborate effective with cross-functional teams.
• Prior experience in EdTech, student advisory, or academic institutions is beneficial, along with a strong ethical mindset and respect for diversity and inclusion.