Student Counsellor (Study Abroad)

Ed-hoc International; Thrissur; Sur place; INR 300 000 - 500 000; Plein temps

Résumé du poste

Ed-Hoc International is seeking a dedicated Student Counsellor (Study Abroad) based in Thrissur to guide aspiring students and families through the entire study abroad journey. You will conduct one-on-one counseling, explain admissions and visa requirements, and assist with documentation and applications, coordinating with internal teams and international partners.

You will provide up-to-date information on education systems, scholarships, accommodation, and financial options, while maintaining

Qualifications

• Strong student and career counseling skills.
• Excellent spoken and written English communication.
• Customer service aptitude with empathy.
• Knowledge of education systems and international admissions.
• Familiarity with CRM systems and documentation.

Responsabilités

• Conduct one-on-one counseling sessions with students and families.
• Explain admission and visa requirements clearly to stakeholders.
• Support documentation and application processes for study abroad.
• Coordinate with internal teams and international partners.
• Provide up-to-date information on education systems, scholarships, accommodation, and finances.
• Maintain CRM records and participate in events to engage applicants.

Connaissances

Student Counseling

Career Counseling

Communication skills

Customer Service

Education systems knowledge

Formation

Bachelor's degree in Education / Counseling / Psychology / Business

Outils

CRM tools

Description du poste

Company Description

Ed-Hoc International is a globally trusted overseas education consultancy with its Head Office in Ireland and a growing presence across India, the UK, the UAE, Bangladesh, and Sri Lanka. The organization supports students in achieving their international education and career goals through personalized guidance and end-to-end services. Ed-Hoc International assists with admissions to leading universities in countries such as Ireland, the UK, Germany, France, Canada, Australia, New Zealand, and more. Its comprehensive support covers career counseling, university and course selection, admission processing, visa assistance, scholarships, accommodation, education loans, test preparation, and post-arrival guidance. Backed by experienced consultants and strong university partnerships, the company is committed to transparent, reliable, and student-centered services that make studying abroad a seamless experience.

Role Description

This is a full-time, on-site Student Counsellor (Study Abroad) role based in Thrissur. The Student Counsellor will guide prospective students and families through the entire study abroad process, including initial inquiries, profiling, and matching students with suitable countries, universities, and courses. Day-to-day responsibilities include conducting one-on-one counseling sessions, explaining admission and visa requirements, supporting documentation and application processes, and coordinating with internal teams and international partners. The role involves providing up-to-date information on education systems, scholarships, accommodation, and financial options, as well as following up with students to ensure timely application completion. The Student Counsellor will maintain accurate records in the CRM, participate in events or seminars, and deliver professional, empathetic support that reflects Ed-Hoc International’s student-focused values.

Qualifications

• Candidates should possess strong Student Counseling and Career Counseling skills to guide learners on suitable study abroad pathways and long-term career options.
• Candidates should possess excellent Communication skills, including clear spoken and written English, to explain complex processes and interact with diverse stakeholders.
• Candidates should possess solid Customer Service skills to handle inquiries, resolve concerns promptly, and provide a supportive experience for students and families.
• Candidates should possess a good understanding of Education systems, overseas admissions processes, and international university requirements.
• Relevant qualifications such as a bachelor’s degree in Education, Counseling, Psychology, Business, or a related field are preferred.
• Prior experience in overseas education consultancy, student advising, or admission counseling will be an advantage.
• Strong organizational skills, attention to detail, and the ability to manage multiple student cases simultaneously are beneficial.
• Comfort with using CRM tools, email, and online communication platforms to track leads and support students throughout the application journey is desirable.