Strategic Key Account Manager –Bangalore / Chennai

Hach; Bengaluru; On-site; INR 1,800,000 - 2,800,000; Full time

Benefits offered by this job

Hybrid model

Health benefits

Vacation quota

Onboarding & training

Career coaching

Job summary

Hach is seeking a Strategic Key Account Manager – South to partner with key accounts across South India, driving revenue growth and maintaining customer satisfaction.

The role is based in Bangalore/Chennai with hybrid and remote options, requiring extensive B2B sales experience and leadership in a complex organization. You will coordinate across sales, service, support, logistics and finance to deliver value.

Qualifications

• Engineering graduate with an MBA in Sales/Marketing.
• 10+ years of experience including 5+ years in B2B sales in allied sectors.
• Experience in revenue-generating roles within premier Indian or MNC organizations.
• Strong written and verbal communication skills.

Responsibilities

• Drive revenue growth with multiple Strategic Key Accounts.
• Build cohesive relationships with stakeholders; uncover opportunities to grow Share of Wallet and ensure high customer satisfaction.
• Act as Single Point of Contact for all SKAs; coordinate internally with sales, service, support, logistics, and finance functions.
• Apply Veralto Enterprise System Tools to improve processes, increase NPS and minimize disruptions.
• Track end-market sectors and develop proactive strategies.

Skills

Communication

Cross-functional collaboration

Strategic account management

Leadership

Negotiation

Education

Engineering degree + MBA (Sales/Marketing)

Tools

CRM systems (SFDC/Oracle/SAP)

Job description

Company Overview

At Hach, part of the Veralto group, we ensure water quality worldwide. Our mission is to make water analysis better—faster, simpler, greener, and more informative.

Position Summary

The Strategic Key Account Manager – South partners with key accounts across South India, driving revenue growth and maintaining customer satisfaction.

Location

Bangalore / Chennai (hybrid and remote options available).

Key Responsibilities

• Drive revenue growth with multiple Strategic Key Accounts.
• Build cohesive relationships with stakeholders, uncover opportunities to grow Share of Wallet and ensure high customer satisfaction for pre‑sales, sales & after sales transactions.
• Act as Single Point of Contact for all SKAs, maintaining consistent response times and coordinating internally with sales, service, support, logistics, finance functions.
• Apply Veralto Enterprise System Tools (Visual Management, Policy Deployment, Problem Solving Process, KPI) to improve processes, increase NPS and minimize operational disruptions.
• Track end‑market sectors, gather customer and market intelligence, and develop proactive strategies.

Qualifications

• Engineering graduate with an MBA in Sales/Marketing.
• 10+ years overall experience, including at least 5 years of B2B sales in allied sectors (instrumentation, automation, controls).
• Experience in high‑responsibility revenue‑generating positions within premier Indian or MNC organizations.
• Strong written and verbal communication skills.
• Experience working within a complex organization with multiple deliverables.
• Proficiency in CRM systems (SFDC, Oracle, SAP or equivalent) preferred.
• Previous experience leading a sales/service team or handling key accounts is an advantage.

Competencies

• Result orientation.
• Team player with ability to collaborate cross‑functionally.
• Self‑motivated with a can‑do attitude that inspires others.
• Ability to multitask in a fast‑paced, complex business environment.

Benefits

• Competitive vacation quota.
• Hybrid working model.
• Professional onboarding and training.
• Career coaching and development opportunities.
• Health and wellness benefits.

Diversity & Inclusion

We value diversity and foster an inclusive environment where every perspective is respected.