Strategic Account Manager

EMBARKGCC SERVICES PRIVATE LIMITED; Hyderabad; Hybrid; INR 3,500,000 - 5,500,000; Full time

Job summary

EMBARK SERVICES PRIVATE LIMITED seeks an experienced Strategic Account Manager to drive IT solutions sales across Hyderabad and Mumbai. The role focuses on building deep, long-term relationships with large enterprises, managing diverse IT portfolios, and achieving revenue targets.

You will engage with C-level stakeholders, collaborate with pre-sales, marketing, and product teams, and travel to client sites to support delivery.

Qualifications

• 10+ years of IT sales experience.
• Experience in B2B IT hardware sales, telecom, semiconductor, or mobility solutions.
• Experience in identifying opportunities for upselling and cross-selling.
• Proven track record in managing large enterprise accounts.
• Ability to work with sales leaders to develop strategic account plans.
• Influence the strategic direction for the company’s overall revenue growth.

Responsibilities

• Manage the diversified IT solutions portfolio, including end compute, networking & storage, AVSI, MDM & managed services.
• Sell multiple IT solutions to large strategic businesses in the region.
• Develop and manage relationships with C-level executives, engaging in strategic discussions with key stakeholders to build long-term partnerships.
• Exceed monthly, quarterly, and annual sales targets.
• Collaborate with internal teams, including pre-sales, marketing, and product development, to ensure client needs are met and exceeded.
• Maintain strong relationships with all OEMs to meet customer requirements in a timely and effective manner.
• Track and report on key account metrics, such as revenue growth, customer retention, and client satisfaction, to senior management.
• Identify opportunities to add value for customers and develop additional revenue.
• Coordinate with internal stakeholders to ensure smooth project implementation and successful delivery of services.
• Attend industry events and conferences to build relationships with existing clients and generate new business leads.
• Drive significant growth in the market for both existing and new strategic customers.
• Define, create, implement, and manage a win strategy for key accounts.
• Perform all aspects of business development aligned with a set-defined target list of enterprise customers.
• Address customers’ pain points and DevOps challenges, engaging with tech engineers and C-level executives.
• Travel to customer locations in the territory to support sales efforts.
• Work closely with the professional services team to overachieve service targets.

Skills

Strategic account management

IT sales

B2B hardware

C-level relationships

Upselling & cross-selling

Enterprise accounts

Revenue growth

DevOps pain points

Travel willingness

Internal collaboration

Job description

EMBARK SERVICES PRIVATE LIMITED | Full time

Experience: 10-15 years
Location: Hyderabad & Mumbai
Interview Mode: Face to Face interviews only

Job Description:

We are looking for a highly motivated and experienced Strategic Account Manager to join our dynamic team. The ideal candidate will have a strong background in IT sales, particularly in B2B hardware, telecom, semiconductor, or mobility solutions. This role requires a strategic thinker who can build and manage relationships with large enterprise accounts, drive revenue growth, and collaborate with internal teams to deliver exceptional IT solutions.

Key Responsibilities:

• Manage the diversified IT solutions portfolio, including end compute, networking & storage, AVSI, MDM & managed services.
• Sell multiple IT solutions to large strategic businesses in the region.
• Develop and manage strong relationships with C-level executives, engaging in strategic discussions with key stakeholders to build long-term partnerships.
• Exceed monthly, quarterly, and annual sales targets.
• Collaborate with internal teams, including pre-sales, marketing, and product development, to ensure client needs are met and exceeded.
• Maintain strong relationships with all OEMs to meet customer requirements in a timely and effective manner.
• Track and report on key account metrics, such as revenue growth, customer retention, and client satisfaction, to senior management.
• Identify opportunities to add value for customers and develop additional revenue.
• Coordinate with internal stakeholders to ensure smooth project implementation and successful delivery of services.
• Attend industry events and conferences to build relationships with existing clients and generate new business leads.
• Drive significant growth in the market for both existing and new strategic customers.
• Define, create, implement, and manage a win strategy for key accounts.
• Perform all aspects of business development aligned with a set-defined target list of enterprise customers.
• Address customers’ pain points and DevOps challenges, engaging with tech engineers and C-level executives.
• Travel to customer locations in the territory to support sales efforts.
• Work closely with the professional services team to overachieve service targets.

Skills and Competencies Required:

• 10+ years of IT Sales experience.
• Preferable experience in B2B IT hardware sales, telecom sales, semiconductor, or mobility solutions, In-depth product knowledge, Ability to assess buyer needs.
• Experience in identifying opportunities for upselling and cross-selling.
• Proven track record in managing large enterprise accounts.
• Ability to work with sales leaders to develop strategic account plans.
• Influence the strategic direction for the company’s overall revenue sales for current and future growth.