Store Operations Manager / Assistant Manager

Ontrack HR Services Pvt LTD; Bangalore Rural; On-site; INR 630,000 - 770,000; Full time

Job summary

Ontrack HR Services Pvt LTD in India is seeking a Store Operations Manager/Assistant Manager to lead store operations and drive sales. You will manage P&L, execute marketing plans, supervise staff, and ensure HR policy compliance.

The role requires 5-8 years of retail experience in Gems & Jewellery and strong interpersonal skills. The position is based at Bangalore North, Karnataka, with responsibilities spanning merchandising, promotions, customer service, and cost control to ensure profitable

Qualifications

• Graduate with good communication skills.
• 5-8 years of work experience in store operations or retail.
• P&L and sales drive experience preferred.

Responsibilities

• Manage the store's P&L and drive sales through operations.
• Implement the store’s marketing and sales plans.
• Recruit, train and motivate staff and ensure HR compliance.
• Plan merchandise, displays, promotions, and store safety.
• Maintain cash handling and deposits in store.
• Develop client relationships and business with existing and new prospects.

Skills

Interpersonal skills

Grooming

Communication

Education

Graduate with good communication skills

Job description

Store Operations Manager / Assistant Manager

Permanent | Ontrack HR Services Pvt LTD | India

Posted On 14/08/2026

Job Information

Gems & Jewellery

Work Experience 5-8 years

700000

City Bangalore North

State/Province Karnataka

638001

Job Description

Responsible for managing the P&L & driving sales for the store through efficient store

operations, implementing the Store’s retail marketing and sales plans, customer service

delivery, motivation and retention of store personnel & adherence to company norms.

Principal Accountabilities Plan, forecast, and report on sales, costs and business

performance, according to company requirements.

Arrive at strategic and tactical solutions to the clients stated issues.

Responsible for establishing and managing client relationship

Business development with existing clients and new prospects.

Manage costs and overheads, and all factors affecting the profitable performance of

the shop.

Seek and continuously develop knowledge and information about competitor

activity, pricing and tactics, and communicate this to relevant departments in the

Company.

Manage cash and payment systems in accordance with company procedures and

Manage and motivate staff, recruit staff, train and develop staff, according to

company policies and employment laws, and ensure relevant HR procedures are

Plan and implement advertising and promotional strategy and activities in

coordination with Central marketing Office.

Plan store merchandise and displays taking into account special and seasonal

promotions as well as store safety and security measures; inspects merchandise to

ensure it is correctly displayed.

Maintains all safety and security policies of the Company, including locking and

securing of Book stock at closing time, cash volume in the cash registers and cash

deposits in store safe.

Requirements

Desired Skills and Experience:

Good Interpersonal skills

Personality & Grooming skills

Qualification Graduate with Good Communication Skill