Store Manager - Titan Eyeplus

Titan Company; Madurai District; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Titan Company in Madurai district seeks an experienced Store Manager for its optical eyewear retail store. You will lead daily operations, drive sales, and ensure exceptional service while maintaining precise eyewear dispensing standards.

The role requires 7–10 years of retail store management experience in optics, with strong leadership and communication skills. It offers a full-time position in a busy retail environment with growth opportunities.

Qualifications

• 7–10 years of retail store management experience in optical/eyewear.
• Strong knowledge of lens materials, coatings, frames, and contact lenses.
• Proven leadership and excellent written and verbal communication.
• Ability to multitask and maintain high visual merchandising standards.

Responsibilities

• Open/close store procedures and handle daily financial reports.
• Drive sales performance to meet targets including conversions and AOV.
• Deliver customer service and ensure accuracy in eyewear dispensing.
• Hire, train, schedule, and mentor staff on optical products and customer service.
• Manage stock levels and supervise fitting/adjusting/dispensing eyewear.

Skills

Retail store management

Optical product knowledge

Leadership

Communication

Organization

Job description

Position: Store Manager

Key Responsibilities

• Operations & Administration: Manage opening/closing procedures, daily financial reports, cash handling, and inventory audits.
• Sales & Performance: Drive store performance to meet or exceed sales, conversion, and average order value targets.
• Customer Experience: Deliver high-quality service, resolve customer complaints, and ensure technical accuracy in dispensing eyewear.
• Staff Management & Training: Hire, train, schedule, and mentor staff on optical products, sales techniques, and customer service.
• Inventory & Technical Control: Manage stock levels, order frames/lenses, and supervise the fitting, adjusting, and dispensing of eyewear.

Required Skills and Qualifications

• Experience: 7- 10 years of retail store management experience, specifically within an optical or eyewear retail environment.
• Technical Knowledge: Strong understanding of optical products, including lens materials, coatings, frames, and contact lenses.
• Leadership & Communication: Strong leadership skills with the ability to motivate a team, along with clear verbal and written communication.
• Proactive & Organized: Ability to multitask, manage inventory, and maintain high visual merchandising standards.