Optical Store Manager - Titan Eye+ Bangalore

Titan Company; Bengaluru; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Titan Company in Bengaluru is seeking a seasoned Retail Store Manager to lead day-to-day operations, ensuring optimal customer satisfaction and efficient use of resources in our optical store.

The ideal candidate has 6–11 years in retail operations or store management in the optical industry, excels in inventory control, cash handling, and visual merchandising, and can motivate a team while handling multiple priorities.

Qualifications

• 6–11 years of experience in retail operations or store management in optical industry.
• Strong understanding of inventory control, cash handling procedures, and visual merchandising best practices.
• Excellent communication skills for effective leadership and customer interaction.
• Ability to work independently with minimal supervision while prioritizing multiple tasks simultaneously.

Responsibilities

• Manage daily operations of the store, ensuring efficient use of resources and optimal customer satisfaction.
• Oversee sales team performance, providing guidance on product knowledge, selling techniques, and customer service standards.
• Maintain high visual merchandising standards throughout the store to create an inviting shopping environment.
• Ensure accurate inventory management, including ordering stock, managing returns & exchanges, and conducting regular audits.
• Develop strong relationships with customers through personalized interactions and resolve any issues promptly.

Skills

Store leadership

Customer service

Visual merchandising

Inventory management

Communication skills

Job description

Roles and Responsibilities

• Manage daily operations of the store, ensuring efficient use of resources and optimal customer satisfaction.
  
• Oversee sales team performance, providing guidance on product knowledge, selling techniques, and customer service standards.
  
• Maintain high visual merchandising standards throughout the store to create an inviting shopping environment.
  
• Ensure accurate inventory management, including ordering stock, managing returns & exchanges, and conducting regular audits.
  
• Develop strong relationships with customers through personalized interactions and resolve any issues promptly.
  

Desired Candidate Profile

• 6-11 years of experience in retail operations or store management in an optical industry.
  
• Strong understanding of retail operations principles, including inventory control, cash handling procedures, and visual merchandising best practices.
  
• Excellent communication skills for effective leadership and customer interaction.
  
• Ability to work independently with minimal supervision while prioritizing multiple tasks simultaneously.