Optical Store Manager - Titan Eye+ Trivandrum

Titan Company; Thiruvananthapuram; On-site; INR 550,000 - 750,000; Full time

Job summary

Titan Company in Kerala invites an experienced retail operations professional to lead the store in Thiruvananthapuram. You will manage daily store operations, oversee the sales team’s performance, maintain excellent customer service, and ensure resources are used efficiently to maximize satisfaction.

The ideal candidate has 6–11 years in optical retail, deep knowledge of inventory control, cash handling procedures, and visual merchandising.

Qualifications

• Experience in optical/retail store operations.
• Strong leadership and team guidance skills.
• Excellent communication for customer interactions and supervision.
• Ability to manage multiple tasks with minimal supervision.

Responsibilities

• Manage daily operations of the store, ensuring efficient use of resources and optimal customer satisfaction.
• Oversee sales team performance, providing guidance on product knowledge, selling techniques, and customer service standards.
• Maintain high visual merchandising standards throughout the store to create an inviting shopping environment.
• Ensure accurate inventory management, including ordering stock, managing returns & exchanges, and conducting regular audits.
• Develop strong relationships with customers through personalized interactions and resolve any issues promptly.

Skills

Store operations

Leadership

Inventory control

Customer service

Visual merchandising

Cash handling

Job description

Roles and Responsibilities

• Manage daily operations of the store, ensuring efficient use of resources and optimal customer satisfaction.
  
• Oversee sales team performance, providing guidance on product knowledge, selling techniques, and customer service standards.
  
• Maintain high visual merchandising standards throughout the store to create an inviting shopping environment.
  
• Ensure accurate inventory management, including ordering stock, managing returns & exchanges, and conducting regular audits.
  
• Develop strong relationships with customers through personalized interactions and resolve any issues promptly.
  

Desired Candidate Profile

• 6-11 years of experience in retail operations or store management in an optical industry.
  
• Strong understanding of retail operations principles, including inventory control, cash handling procedures, and visual merchandising best practices.
  
• Excellent communication skills for effective leadership and customer interaction.
  
• Ability to work independently with minimal supervision while prioritizing multiple tasks simultaneously.
  
• Looking only male candidates