Store Manager | Showroom Manager

Spinny; Vadodara; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Spinny in Vadodara is seeking a Hub Manager to drive a high-velocity car retail hub. You will lead customer interactions, understand buyer needs, and pitch Spinny products to convert inquiries into purchases.

You will allocate walk-in slots, manage a team of relationship managers, oversee hub inventory, test drives, and ensure smooth operations while delivering a premium Spinny experience to customers across Gujarat.

Qualifications

• Relevant experience in B2C sales and operations.
• Minimum 2 years of team handling.
• 4–5 years of relevant experience.
• Graduate degree required.
• Proficient in English, Hindi and a regional language.

Responsibilities

• Allocate slots for walk-ins and visits.
• Lead and manage the hub's relationship managers.
• Schedule HTD and coordinate daily operations.
• Engage customers, understand needs, negotiate deals.
• Manage hub inventory and vehicle flow.
• Show cars, conduct test drives and close sales.
• Ensure quick resolution of any customer issues.

Skills

B2C sales experience

Team leadership

Customer relationship

Communication

Negotiation

Education

Graduate degree

Job description

HR - Rahul Badsiwal

9911322544 Call and WhatsApp

Role: Hub Manager

About Spinny:

Founded in 2015, Spinny is a used car retailing platform that aims to bring about transparency and convenience in the car buying and selling process in India. Spinny operates across the entire value chain of pre-owned cars, embedding superior technology and processes to deliver a premium experience to customers. As a testimony of Spinny's commitment to transparency and quality, every car on the Spinny platform comes with a 200-point inspection checklist, 5-day no questions asked money-back guarantee, and 1-year after-sales warranty. Spinny is backed by leading global venture firms - Tiger Global, ADQ, Avenir Growth, Accel Partners, and Elevation Capital, and is currently valued at ~ USD 1.8 Bn. Currently, Spinny has 35 car hubs that operate across 15 cities - Delhi, Gurugram, Noida, Bangalore, Mumbai, Pune, Hyderabad, Chennai, Kolkata, Ahmedabad, Lucknow, Jaipur, Chandigarh, Indore and Coimbatore.

About the Role

You will be responsible supporting customers in their car buying journey with Spinny at the retail hub. You will play a critical role in customer engagement and must understand customer requirements to recommend products according to their needs, pitching products and negotiating when necessary.

Ideal Candidate:

An ideal candidate would be a hardworking and enterprising individual, with excellent analytical and communication skills. Interested candidates must have an ingenious, scientific approach to problems, backed by a strong outcome-oriented point of view. Interested candidates must have demonstrated experience in customer service.

Key Responsibilities Include:

• Allocating slots for walk-ins and visits
• Managing the team of relationship managers at the hub
• Scheduling HTD
• Building a relationship with the customer at the retail hub, understanding their needs and negotiating as needed
• Managing the hub inventory
• Meeting and engaging with customers, showing them cars and conducting test drives
• Ensuring that any issues are resolved

Requirements:

• Relevant experience in B2C sales and operations
• At least 2 years of team handling
• 4-5 years of relevant experience
• Graduate degree
• Good verbal communication skills English, Hindi and regional language