Store Manager - Moradabad - Uttar Pradesh

kushals.com; Moradabad; Vor Ort; INR 400.000 - 650.000; Vollzeit

Zusammenfassung

kushals.com in Moradabad, Uttar Pradesh, is seeking a Store Manager to lead daily store operations, drive sales performance, and deliver exceptional customer experiences through hands-on leadership and customer-centric strategies.

You will oversee merchandising, inventory control, staff coaching, and scheduling while ensuring compliance with company standards and policies.

Ideal candidates have 5+ years in fashion retail, proven ability to manage 5+ team members, and strong MS Office skills.

Qualifikationen

• 5+ years of retail experience in fashion.
• Minimum 2 years as store manager or assistant manager with 5+ staff.
• Expert in Microsoft Office.
• Proven track record of hitting sales targets.
• Strong customer service orientation and communication skills.

Aufgaben

• Provide exceptional customer service by going the extra mile
• Drive sales to meet or exceed store sales targets and improve category performance
• Lead and motivate the store team through coaching and accountability
• Perform stock management, audits, and inventory control
• Manage schedules, training, and hiring needs for optimal staffing

Kenntnisse

Retail management

Team leadership

Sales target achievement

Customer service orientation

Data-driven decision making

Tools

MS Office

Jobbeschreibung

Store Manager - Moradabad - Uttar Pradesh

Role Summary : The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership.

Key Responsibilities

Customer Focus

• Provide exceptional customer service by going the extra mile
• Exhibit emotional intelligence to build trust and rapport with customers
• Handle customer queries, concerns, and feedback with professionalism and empathy
• Ensure all employees adhere to the company’s policies and guidelines, fostering a customer-centric culture
• Drive sales to meet or exceed store sales targets, including achieving category-wise targets
• Leverage data insights to optimize inventory and identify growth opportunities
• Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays
• Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability
• Manage team dynamics, resolve conflicts, and foster a collaborative work environment
• Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback
• Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing

Change Management

• Adapt to new business strategies and implement changes effectively within the store environment
• Encourage flexibility among team members to embrace new processes and technologies

Decision-Making

• Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction
• Analyse store performance metrics to identify trends, optimize operations, and implemen

Store Operations Excellence

• Merchandising, stock management, and shrinkage prevention
• Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards
• Maintain outstanding store condition
• Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists

Candidate Requirement

• Total 5+ years of retail experience in the fashion industry, min 2 years of experienceas a store manager or assistant store manager handled a team of 5+ people
• Expert in Microsoft office
• Demonstrated success in achieving sales targets and
• Exceptional customer service orientation with a strong focus
• Ability to effectively manage multiple priorities and ensure smooth and efficient store operations
• Strong team leadership skills to lead and inspire a team
• Excellent communication and interpersonal skills for effective team interaction and conflict resolution
• Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions
• Proficiency in store operations, including visual merchandising,
• Understanding of inventory management and loss prevention