Store Manager - Pink Walk - Jaipur

kushals.com; Jaipur; Vor Ort; INR 600.000 - 1.000.000; Vollzeit

Zusammenfassung

A leading fashion retailer in Jaipur is seeking an experienced Store Manager to oversee operations, drive sales performance, and deliver exceptional customer experiences. The ideal candidate will have over 5 years of retail experience in the fashion industry, with at least 2 years in a managerial role. Responsibilities include managing a team of 5+, ensuring customer satisfaction, and achieving sales targets. This position offers growth opportunities in a dynamic retail environment.

Qualifikationen

• 5+ years of retail experience in the fashion industry.
• 2+ years as a Store Manager or Assistant Store Manager.
• Experience managing a team of 5+ people.

Aufgaben

• Drive sales to meet or exceed store targets.
• Provide exceptional customer service.
• Lead and motivate the store team to high performance.
• Manage employee schedules and conduct performance reviews.

Kenntnisse

Customer service orientation

Team leadership

Analytical skills

Problem-solving skills

Microsoft Office proficiency

Jobbeschreibung

Role Summary

The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership.

Key Responsibilities

• Provide exceptional customer service by going the extra mile
• Exhibit emotional intelligence to build trust and rapport with customers
• Handle customer queries, concerns, and feedback with professionalism and empathy
• Ensure all employees adhere to the company’s policies and guidelines, fostering a customer‑centric culture
• Drive sales to meet or exceed store sales targets, including achieving category-wise targets
• Leverage data insights to optimize inventory and identify growth opportunities
• Collaborate with the Visual Merchandising (VM) team to ensure implementation of in‑store displays
• Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability
• Manage team dynamics, resolve conflicts, and foster a collaborative work environment
• Focus on team development by conducting on‑the‑job training (OJT) and providing constructive feedback
• Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing

Change Management

• Adapt to new business strategies and implement changes effectively within the store environment
• Encourage flexibility among team members to embrace new processes and technologies

Decision‑Making

• Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction
• Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements
• Allocate resources efficiently to optimize staff productivity and

Store Operations Excellence

• Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards
• Maintain outstanding store condition
• Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists

Candidate Requirement

Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people.

• Expert in Microsoft office
• Demonstrated success in achieving sales targets and
• Exceptional customer service orientation with a strong focus
• Ability to effectively manage multiple priorities and ensure smooth and efficient store operations
• Strong team leadership skills to lead and inspire a team
• Excellent communication and interpersonal skills for effective team interaction and conflict resolution
• Strong analytical and problem‑solving skills to analyze data, identify trends, and make informed decisions
• Proficiency in store operations, including visual merchandising
• Understanding of inventory management and loss prevention