Store Manager- DLF Summit

Ugaoo Agritech Pvt Ltd; Haryana; On-site; INR 550,000 - 900,000; Full time

Job summary

Ugaoo Agritech Pvt Ltd is seeking a Store Manager to own end-to-end store operations, drive sales, and deliver an exceptional customer experience. You will oversee plant health standards, inventory, and a team to meet store P&L targets.

Ideal candidates have 3–6 years of retail store management experience, a passion for plants, and strong people management skills; familiarity with POS and inventory systems is preferred.

Qualifications

• Graduate with retail/hospitality background preferred.
• 3–6 years of retail store management experience (F&B, lifestyle or specialty retail preferred).
• Strong people management and customer orientation; comfortable with retail tech.

Responsibilities

• Own store revenue, footfall conversion, and average bill value targets.
• Monitor daily/weekly/monthly sales performance against budget.
• Control store-level costs (manpower, wastage, consumables) within budget.
• Recruit, train, and mentor store staff on product knowledge and customer service.
• Coordinate with visual merchandising, marketing, and supply chain teams.

Skills

Multitasking

Integrity

SOP

Sales oriented

Respect

Passionate

Cycle count

MS Excel

Google Sheets

Education

Graduate with retail/hospitality background

Tools

POS

Inventory systems

Job description

Reports to: City Head – Retail / Zonal Manager

About Us

At Ugaoo, we’ve always believed plants are more than décor — they’re companions, healers, and reminders of what truly matters. What began as a small idea sparked by a plant on a windowsill has grown into India’s leading gardening brand, backed by marquee investors like DSG Consumer Partners and V3 Ventures. From our 25-acre farm in Talegaon to a thriving D2C store and retail presence across Pune, Mumbai, Delhi and Bangaluru - we’re building an ecosystem that brings nature closer to homes, offices, and communities.

Role Purpose

Own end-to-end store operations, driving sales, customer experience, plant care standards, and team performance to deliver the store’s P&L targets.

Key Responsibilities

• Own store revenue, footfall conversion, and average bill value targets
• Monitor daily/weekly/monthly sales performance against budget
• Control store-level costs (manpower, wastage, consumables) within budget

Customer Experience

• Ensure FAB (Features-Advantages-Benefits) selling standards are followed for all plant/product categories
• Resolve customer escalations and maintain service quality benchmarks
• Drive local activations, events, and community engagement to build footfall

Plant & Inventory Management

• Maintain plant health standards — watering schedules, pest checks, grooming, and visual merchandising
• Manage stock levels, indenting, and minimize shrinkage/wastage
• Ensure planogram and store display standards are maintained

Team Management

• Recruit, train, and mentor store staff on product knowledge and customer service
• Conduct daily briefings, roster planning, and performance reviews

  Store Operations

  • Ensure statutory compliance, licenses, and store audit readiness
  • Coordinate with visual merchandising, marketing, and supply chain teams
  • Maintain store safety, cleanliness, and asset upkeep

  Requirements

  • Graduate, preferably with retail/hospitality background
  • 3–6 years of retail store management experience (F&B, lifestyle, or specialty retail preferred)
  • Strong people management and customer orientation
  • Passion for plants/gardening is a plus
  • Comfortable with retail tech (POS, inventory systems)

  Key Metrics

  • Customer satisfaction/NPS
  • Shrinkage %, plant mortality rate
  • Staff attrition and training completion

  Required Skills

  Multitasking skills Integrity SOP Sales oriented Respect Passionate cycle count MS Excel / Google Sheets