Store Manager/Assistant Store Manager - For Pacific Mall in Jaipur

Kindle HR; Jaipur; On-site; INR 450,000 - 750,000; Full time

Job summary

Kindle HR in Jaipur seeks an experienced Store Manager to lead daily store operations, drive sales growth, manage inventory, and uphold SOPs for a strong brand experience. You will mentor staff, optimize stock, and ensure timely reporting to regional leadership.

The ideal candidate has 5+ years of retail management, excellent customer management and interpersonal skills, adaptability, and a high emotional quotient to lead a diverse team and deliver consistent results.

Qualifications

• Proven 5+ years as a retail Store Manager.
• Strong customer management and interpersonal skills.
• Adaptability and problem-solving mindset.
• High emotional quotient and people skills.

Responsibilities

• Clear understanding of management expectations of the store.
• Develop strategies to increase footfall and revenue to meet targets.
• Maintain high morale and proactive attitude.
• Ensure SOPs and brand policies are followed.
• Submit reports accurately and on time to Senior Management.
• Identify customer needs and stock optimally; maintain best sellers.
• Develop training to improve the store team.
• Maintain Visual Merchandising standards.

Skills

Retail management

Customer management

Interpersonal skills

Adaptability

Problem solving

Emotional intelligence

Job description

Overall JD & Role

• Clear understanding of the managements expectations of the store
• Developing business strategies to increase footfall, raise revenue in order to achieve targets
• Maintaining a high morale within the team and a take on attitude to challenges faced
• Ensuring the team follows all SOPs and brand policies
• Ensuring all reports are sent accurately and on time to Senior Management
• Ensuring problems faced are reported to the Operations Manager on time with solutions
• Any snags in store are reported to the concerned departments and is effectively fixed at the earliest
• Following up with concerned departments to ensure timely completion of snags
• Identifying customer needs and feedback to report back to the merchandising team, so that the stores stock is optimum
• Ensuring best sellers are always in stock and replenished at the earliest. Maintain optimum stock at all times
• Maintaining the inventory is displayed within Visual Merchandising standards and is kept clean
• Being in lieu with mall activities and relevant store activities and assessing their outcome to ensure the store partakes in the relevant ones
• Developing strategies in order train and improve the store team
• Build and maintain long term relationships by providing a high customer experience
• Ensuring Daily briefings are taking place with the team, for each of them to be allotted individual targets and deliverables
• Deal with issues that arise from staff and assert trust in them

Experience Required

• Proven successful experience as a retail Store Manager of 5+ years
• Customer management skills and interpersonal skills
• Adaptability and problem solving skills (critical thinker)
• High EQ and people’s skills