Store Manager

Firstferry Enterprises; Jabalpur; On-site; INR 300,000 - 540,000; Full time

Job summary

Firstferry Enterprises in Madhya Pradesh is seeking an experienced Retail Store Operations Manager to oversee daily operations, deliver customer service excellence, and manage inventory with strong visual merchandising standards.

The candidate should have 3–6 years in apparel merchandising, proven merch planning skills, and proficiency in fabric sourcing and vendor negotiations. Excellent communication and data-driven decision making are essential for multi-store oversight.

Qualifications

• 3–6 years of experience in apparel merchandising or a related field.
• Proven track record in developing merchandise plans that drive revenue growth.
• Excellent communication skills for working with multiple internal stakeholders.
• Strong understanding of fabric sourcing and vendor negotiations.
• Strong fashion sense and emphasis on Menswear.
• Data-driven decision making and multi-store handling experience.

Responsibilities

• Manage the overall operations of the retail store and ensure smooth daily functioning.
• Deliver exceptional customer service and effectively handle customer queries and complaints.
• Monitor inventory levels, stock movement, replenishment, and stock accuracy.
• Ensure proper visual merchandising and attractive product displays to enhance customer experience.
• Maintain store cleanliness, hygiene, and compliance with company standards.
• Oversee billing, cash handling, POS operations, and daily cash reconciliation.
• Analyze sales reports, footfall, and customer trends to improve store performance.
• Implement promotional campaigns and marketing activities to increase sales. Coordinate with vendors, suppliers, and warehouse teams for stock availability.
• Minimize inventory shrinkage, pilferage, and operational losses.
• Prepare daily, weekly, and monthly operational and sales reports.

Skills

3-6 years experience

Merchandise planning

Excellent communication

Fabric sourcing

Negotiation with vendors

Menswear

Data-driven decisions

Multi-store handling

Job description

Role & responsibilities

• Manage the overall operations of the retail store and ensure smooth daily functioning.
• Deliver exceptional customer service and effectively handle customer queries and complaints.
• Monitor inventory levels, stock movement, replenishment, and stock accuracy.
• Ensure proper visual merchandising and attractive product displays to enhance customer experience.
• Maintain store cleanliness, hygiene, and compliance with company standards.
• Oversee billing, cash handling. POS operations, and daily cash reconciliation.
• Analyze sales reports, footfall, and customer trends to improve store performance.
• Implement promotional campaigns and marketing activities to increase sales. Coordinate with vendors, suppliers, and warehouse teams for stock availability.
• Minimize inventory shrinkage, pilferage, and operational losses.
• Prepare daily, weekly, and monthly operational and sales reports.

Preferred candidate profile

• 3-6 years of experience in apparel merchandising or a related field.
• Proven track record in developing successful merchandise plans that drive revenue growth.
• Excellent communication skills for working closely with internal stakeholders across multiple departments.
• Strong understanding of fabric sourcing processes and ability to negotiate effectively with vendors.
• Strong fashion sense (Menswear)
• Data-driven decision making
• Multi-store handling experience preferred

Note:-Candidates from brands like Blackberrys, Raymond, LP Candidates based out of Madhya Pradesh or Chhattisgarh, or those willing to relocate to this location, will be preferred.