Store Manager

V2 Retail Ltd; Odisha; On-site; INR 700,000 - 1,000,000; Full time

Job summary

V2 Retail Ltd is seeking an experienced Store Manager in India’s Odisha region. The role oversees all store operations, drives sales, and ensures customer satisfaction while managing inventory, SOPs, and team performance.

The candidate should have graduate-level education and 5–6 years of retail experience, including leadership of large stores, with strong communication skills to lead a dynamic retail team.

Qualifications

• Graduate / Post Graduate in any discipline.

Responsibilities

• Lead overall store operations to achieve sales targets, profitability, and customer satisfaction.
• Recruit, train, and develop the store team; drive performance through coaching and appraisals.
• Ensure compliance with SOPs, visual merchandising standards, and company policies.
• Manage inventory, shrinkage control, and rostering.
• Liaise with HO for promotions and audits.
• Analyse daily/weekly MIS reports and implement corrective actions to meet KPIs.

Job description

Employment Type - Full-Time, Permanent Grade / Level Store Manager

About the Role

Lead overall store operations to achieve sales targets, profitability, and customer satisfaction. Recruit, train, and develop the store team; drive performance through coaching and appraisals. Ensure compliance with SOPs, visual merchandising standards, and company policies. Manage inventory, shrinkage control, and rostering. Liaise with HO for promotions and audits. Analyse daily/weekly MIS reports and implement corrective actions to meet KPIs.

Responsibilities

• Lead overall store operations to achieve sales targets, profitability, and customer satisfaction.
• Recruit, train, and develop the store team; drive performance through coaching and appraisals.
• Ensure compliance with SOPs, visual merchandising standards, and company policies.
• Manage inventory, shrinkage control, and rostering.
• Liaise with HO for promotions and audits.
• Analyse daily/weekly MIS reports and implement corrective actions to meet KPIs.

Qualifications

• Graduate / Post Graduate in any discipline.

Required Skills

• Minimum 5–6 years’ of retail experience and 2-3 years in handling large retail stores as Store Manager.
• Good communication and interpersonal skills.
• Ability to work in a fast-paced retail environment.
• Basic understanding of retail SOPs and customer service standards.
• Team handling and coordination abilities.

Key Performance Indicators

• Achievement of operational and sales targets.
• Customer satisfaction and service quality.
• Compliance with SOPs and audit standards.
• Accuracy and timeliness in assigned responsibilities.