Store Manager

V2 Retail Ltd; Kerala; On-site; INR 420,000 - 540,000; Full time

Job summary

V2 Retail Ltd. in India seeks a Store Manager to lead daily store operations, drive sales, and ensure customer satisfaction.

You will recruit and train the team, enforce SOPs, manage inventory and scheduling, and partner with head office on promotions. Strong communication and team leadership are essential for achieving KPIs in a fast-paced apparel retail environment.

Experience in large-format apparel retail and ability to coach performance will be valued.

Qualifications

• Graduate / Post Graduate in any discipline.

Responsibilities

• Lead store operations to achieve sales targets, profitability, and customer satisfaction.
• Recruit, train, and develop the store team; drive performance through coaching and appraisals.
• Ensure compliance with SOPs, visual merchandising standards, and company policies.
• Manage inventory, shrinkage control, and rostering.
• Liaise with HO for promotions and audits.
• Analyse daily/weekly MIS reports and implement corrective actions to meet KPIs.

Skills

Retail experience

Store management

Communication

Interpersonal skills

Team coordination

Education

Graduate

Postgraduate

Job description

Employment Type - Full-Time, Permanent Grade / Level Store Manager

About the Role

Lead overall store operations to achieve sales targets, profitability, and customer satisfaction. Recruit, train, and develop the store team; drive performance through coaching and appraisals. Ensure compliance with SOPs, visual merchandising standards, and company policies. Manage inventory, shrinkage control, and rostering. Liaise with HO for promotions and audits. Analyse daily/weekly MIS reports and implement corrective actions to meet KPIs.

Responsibilities

• Lead overall store operations to achieve sales targets, profitability, and customer satisfaction.


• Recruit, train, and develop the store team; drive performance through coaching and appraisals.


• Ensure compliance with SOPs, visual merchandising standards, and company policies.


• Manage inventory, shrinkage control, and rostering.


• Liaise with HO for promotions and audits.


• Analyse daily/weekly MIS reports and implement corrective actions to meet KPIs.

Qualifications

• Graduate / Post Graduate in any discipline.

Required Skills

• Minimum 5–6 years’ of retail experience (Apparels) and 2-3 years in handling large retail stores as Store Manager.


• Good communication and interpersonal skills.


• Ability to work in a fast-paced retail environment.


• Basic understanding of retail SOPs and customer service standards.


• Team handling and coordination abilities.

Key Performance Indicators

• Achievement of operational and sales targets.


• Customer satisfaction and service quality.


• Compliance with SOPs and audit standards.


• Accuracy and timeliness in assigned responsibilities.