Store Manager

Ugaoo Agritech Pvt Ltd; Navi Mumbai; On-site; INR 250,000 - 380,000; Full time

Job summary

Ugaoo Agritech Pvt Ltd in Navi Mumbai is seeking a capable retail store supervisor to lead floor staff and drive sales. The role focuses on achieving monthly targets, maintaining stock accuracy, and delivering excellent customer service.

The candidate will manage staff scheduling, monitor product displays, and address customer inquiries while mentoring new team members for high performance.

Qualifications

• Minimum 4 year of experience in relevant field (retail store sales)
• Excellent verbal, written and interpersonal communication skills
• Outstanding customer service skills and dedication to providing exceptional customer care

Responsibilities

• Manage retail staff, including floor and support staff.
• Achieve monthly and quarterly store and individual targets.
• Keep records of expenditure, sales figures, and employee performance.
• Evaluate stock supply and availability.
• Implement measures to avoid stock damages, theft, and wastage.
• Monitor shelf stocks, product displays, and overall store appearance.
• Investigate market trends and offer products that appeal to customers.
• Address customers' requests, comments, and complaints.
• Motivate employees to achieve targets.
• Train new staff and schedule shifts.

Skills

Communication skills

Customer service

Job description

We are a young dynamic team obsessed with the world of gardening and taking it to people. As a top emerging brand fuelling India's new-found love for gardening, we are invested in being the best aid to existing gardeners as well as the newbies who step into this world every single day.

We owe our success to a team of people who care about each part of the process - from horticultural experts to customer delight. Our inclusive environment inspires our tribe to do better, experiment more, collaborate, and feel more encouraged to share their ideas. As we continue to grow rapidly, we're always on the lookout for problem-solving & big thinkers to come aboard!

Responsibilities:

Manage retail staff, among which includes people working on the floor & support staff.

Achieve monthly & quarterly store & individual targets.

Keep records of expenditure, sales figures, and employee performance.

Evaluate the supply and availability of stocks

Implement measures to avoid stock damages, theft, and wastage.

Monitoring shelve stocks and product displays, and the general appearance of the store.

Investigating market trends and offering products that would appeal to customers.

Addressing customers' requests, comments, and complaints.

Motivating employees to achieve targets.

Training new staff members and scheduling shifts.

Requirements:

Minimum 4 year of experience in relevant field (retail store sales)

Excellent verbal, written and interpersonal communication skills.

Outstanding customer service skills and dedication to providing exceptional customer care

If you love plants, the world of e-commerce and super-passionate teams, we may be just the right fit for you. Side note - your home will look great once you join us.