Assistant Store Manager

Reliance Retail; Bengaluru; On-site; INR 400,000 - 500,000; Full time

Job summary

Reliance Retail in Bengaluru seeks a Store Operations Manager to oversee daily store activities, drive sales performance, and maintain high merchandising standards. You will manage inventory, coordinate deliveries, and lead a team to deliver exceptional customer service.

Ideal candidates will focus on resource optimization, customer relationships, and a welcoming shopping environment. This role is based at the store level in Bengaluru with a focus on achieving shop floor excellence.

Responsibilities

• Manage daily store operations, ensuring efficient use of resources and optimal customer satisfaction.
• Oversee sales team performance, providing guidance on product knowledge, customer service standards, and goal setting.
• Maintain high visual merchandising standards throughout the store to create an inviting shopping environment.
• Ensure accurate inventory management, including ordering stock, receiving deliveries, and maintaining stockroom organization.
• Develop strong relationships with customers through personalized service and effective communication.

Job description

Roles and Responsibilities

• Manage daily store operations, ensuring efficient use of resources and optimal customer satisfaction.
  
• Oversee sales team performance, providing guidance on product knowledge, customer service standards, and goal setting.
  
• Maintain high visual merchandising standards throughout the store to create an inviting shopping environment.
  
• Ensure accurate inventory management, including ordering stock, receiving deliveries, and maintaining stockroom organization.
  
• Develop strong relationships with customers through personalized service and effective communication.