Store Manager

GIVA; Bengaluru; On-site; INR 711,000 - 852,000; Full time

Job summary

GIVA is seeking an Area Manager for VEDA with a strong jewellery retail background to oversee multiple stores, drive sales, and ensure superior customer experiences across assigned locations. You will lead store teams, monitor KPIs, and ensure compliance with brand standards.

The role requires experience managing jewellery retail operations, willingness to travel, and a focus on operational excellence to boost revenue and customer satisfaction.

Qualifications

• Experience in jewellery retail industry.
• Proficient in two of Kannada, Telugu, Tamil.
• In-hand compensation ₹70,000 per month.
• Experience managing multiple jewellery retail stores and leading retail teams.
• Willingness to travel across assigned store locations.

Responsibilities

• Drive sales targets and store KPIs across locations.
• Oversee daily multi-store operations and brand standards.
• Lead and coach Store Managers and retail teams.
• Maintain high customer service and resolve escalations.
• Monitor inventory, replenishment, and stock movement.
• Ensure jewellery displays and visual merchandising standards.
• Analyze sales reports to identify gaps and actions.
• Support new store openings and operational execution.
• Ensure compliance with processes and audits.

Job description

We are looking for a results-driven Area Manager for VEDA with a strong jewellery retail background to oversee multiple stores, drive sales performance, manage store teams, and ensure excellent customer experience across assigned locations.

Key Responsibilities

• Sales & Business Performance: Drive sales targets, revenue growth, conversion rates, and store-level KPIs across assigned locations.
• Multi-Store Operations: Oversee daily operations across stores and ensure adherence to company policies and brand standards.
• Team Management: Lead, coach, and mentor Store Managers and retail teams to improve productivity and performance.
• Customer Experience: Maintain high customer service standards and resolve customer escalations effectively.
• Inventory Management: Monitor stock availability, inventory accuracy, replenishment, and stock movement.
• Visual Merchandising: Ensure jewellery displays, store presentation, and visual merchandising standards are maintained.
• Performance Monitoring: Analyse sales reports and operational metrics to identify gaps and implement corrective actions.
• Store Expansion: Support new store openings, team readiness, and operational execution.
• Reporting & Compliance: Ensure compliance with company processes, audit requirements, and retail operating standards.

Mandatory Requirements

• Industry Background: Must have experience in the jewellery retail industry.
• Language Skills: Must be proficient in at least two of the following local languages: Kannada, Telugu, and Tamil.
• Compensation: Budget of ₹70,000 per month in-hand.
• Experience: Proven experience managing multiple jewellery retail stores and leading retail teams.
• Mobility: Willingness to travel across assigned store locations.