Store Jewellery Craftsman (Karigar)
Location: Bengaluru & Delhi
Position Type: Full-Time
Department: Store Operations / Customer Service
Reporting To: Boutique Commercial Manager / Store Manager
Role Objective: To deliver expert in‑store jewellery repair and modification services, perform old gold melting for exchange processes, and manage repair spare stock with accuracy and discipline. The role requires consistent delivery of high‑quality craftsmanship, timely service, and adherence to audit, compliance, and safety protocols in a luxury boutique environment.
Key Responsibilities
- Jewellery Repair & Modification: Perform high‑precision ring resizing, soldering, diamond/gemstone setting, and polishing across gold and platinum jewellery while maintaining luxury‑grade finish.
- Ensure all repairs are completed within committed turnaround timelines.
- Old Gold Melting & Valuation Support: Conduct melting using appropriate techniques as per exchange procedures, follow SOPs for melting, purity analysis, weight recording, and recovery, and provide technical inputs to the sales team during gold exchange assessments.
- Metal and Gemstone Expertise: Work confidently with 14K, 18K, 22K gold and platinum, apply proper repair techniques based on metal characteristics, and accurately identify and handle diamonds and gemstones during repairs or settings.
- Repair Stock Handling & Weekly Audits: Maintain and manage in‑store repair spares, tag and store securely, tally opening and closing balances daily, conduct weekly audits, and coordinate with the Boutique Commercial Manager for variance reconciliation or reorder needs.
- Safety, Compliance & Workshop Maintenance: Follow store‑level SOPs, compliance, and safety protocols for tools, product handling, and repairs; operate machinery safely and responsibly; maintain a clean, organized, and professional workshop at all times; log all service activities and inventory updates.
Skills & Competencies Required
- Expert‑level skills in soldering, resizing, diamond setting, filing, and polishing.
- Proven ability to work with multiple gold karats and platinum.
- Familiarity with melting procedures, workshop tools, and safety guidelines.
- Strong attention to detail with a commitment to luxury‑level finishing.
- Competence in basic record‑keeping and stock tracking.
- Ability to work independently, manage time, and coordinate with team members and clients.
Qualifications & Experience
- 5–7 years of experience as a Karigar in a luxury or branded jewellery environment.
- Experience in old gold melting and gold recovery processes is preferred.
- Strong knowledge of jewellery construction and workshop standards.
What We Offer
- A premium, fully equipped workshop within a luxury retail boutique.
- Competitive salary with performance‑based incentives.
- Recognition for skilled craftsmanship and training/upskilling opportunities.
- A respectful and artisan‑first work culture focused on quality, integrity, and process excellence.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Design, Art/Creative, and Information Technology
Industries
Staffing and Recruiting