Sr/Jr. Retail Sales Executive

Vantageiq Technologies; Pune District; On-site; INR 300,000 - 420,000; Full time

Job summary

Vantageiq Technologies in Pune invites a dynamic Rings Expert to lead the client journey from lead to delivery in luxury jewelry retail. You will manage leads, schedule store and virtual appointments, and convert inquiries into sales while upholding premium service standards.

The role requires 2 to 7 years in luxury retail or customer-facing roles, strong communication, styling consults, and end-to-end sales experience.

Qualifications

• 2 to 7 years of experience in luxury retail sales or customer-facing roles.
• Strong communication and client-handling skills.
• Ability to understand customer preferences and drive sales conversions.
• Experience handling end-to-end sales cycles (lead to closure).
• Capability to manage in-store and virtual client interactions.
• Basic understanding of inventory handling and billing processes.
• Ability to multitask and manage multiple client requirements.
• Bachelor's degree is mandatory.

Responsibilities

• Manage leads and convert them into store or virtual appointments.
• Handle customer enquiries and provide pricing details.
• Conduct appointments (in-store/virtual) and drive sales closures.
• Understand client preferences and recommend suitable jewelry designs.
• Process orders, quotations, and payments.
• Maintain strong client relationships and ensure customer satisfaction.
• Track product availability and coordinate with internal teams.
• Manage inventory, billing, and cash handling.
• Oversee product delivery and ensure quality standards.
• Participate in events, exhibitions, and styling consultations.
• Represent the brand across customer touchpoints and digital platforms.

Skills

Luxury retail sales

Customer-facing

Strong communication

Client-handling

End-to-end sales

In-store & virtual

Multitasking

Lead to closure

Education

Bachelor's degree

Job description

Job Title: Rings Expert/Jr. Rings Expert (Retail Sales Jewelry)

Location: Sangamwadi, Pune
Experience: 2 to 7 Years
Industry: Luxury Retail / Jewelry

What We Want

We are looking for a dynamic and customer-focused Ring Expert who will act as the primary point of contact for clients. The ideal candidate should be skilled in customer handling, styling consultation, and sales conversion, with the ability to manage the complete client journey from lead generation to final delivery.

This role requires strong interpersonal skills, product understanding, and the ability to drive both in-store and virtual appointments while ensuring a seamless customer experience.

Must-Haves

• 2 to 7 years of experience in luxury retail sales or customer-facing roles
• Strong communication and client-handling skills
• Ability to understand customer preferences and drive sales conversions
• Experience handling end-to-end sales cycle (lead to closure)
• Capability to manage in-store and virtual client interactions
• Basic understanding of inventory handling and billing processes
• Ability to multitask and manage multiple client requirements
• Bachelors degree (mandatory)

Good to Have

• Experience in jewelry or luxury retail sales
• Styling or design consultation experience
• Exposure to handling high-value clients
• Familiarity with CRM tools or sales tracking systems
• Experience in events, exhibitions, or networking forums

What the Role Actually Involves

• Manage leads and convert them into store or virtual appointments
• Handle customer enquiries and provide pricing details
• Conduct appointments (in-store/virtual) and drive sales closures
• Understand client preferences and recommend suitable jewelry designs
• Process orders, quotations, and payments
• Maintain strong client relationships and ensure customer satisfaction
• Track product availability and coordinate with internal teams
• Manage inventory, billing, and cash handling processes
• Oversee product delivery and ensure quality standards
• Participate in events, exhibitions, and styling consultations
• Represent the brand across customer touchpoints and digital platforms

Who This Role Is NOT For

• Candidates without retail or customer-facing experience
• Individuals lacking sales or client-handling skills
• Candidates not comfortable with 11:00 AM 9:00 PM working hours
• Candidates unwilling to work from Mumbai locations

Why Join

• Opportunity to work in a growing jewelry retail brand
• Exposure to premium client handling and styling consultations
• Performance-driven growth and incentives
• Dynamic and customer-centric work environment