Storage Engineer

Genpact; Mumbai; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Genpact is seeking an IT Infrastructure Engineer to manage DFS and provide end-to-end server administration for Windows and Linux environments in Mumbai/Hyderabad. The role covers Hyper-V, cloud infrastructure (Azure & AWS), uptime monitoring, patch management, and vulnerability remediation.

You will develop SOPs, handle ticket logging, and ensure secure, reliable hosting operations. The position requires hands-on experience with monitoring and patching tools, and a readiness to work beyond

Responsibilities

• Responsible for DFS Management & Support.
• Patch Windows Server & Linux servers.
• Responsible for Windows Server Administration.
• Responsible for Hyper-V Administration.
• Responsible for Cloud Infrastructure Administration (Azure & AWS).
• Responsible for Server & Network uptime monitoring.
• Responsible for Vulnerability remediation.
• Engineer, implement, configure, troubleshoot and upgrade platforms.
• Conduct inventory of hardware/software and licenses.
• Work with monitoring tools (LogicMonitor, ScienceLogic) to review alerts and add devices.
• Manage Engine for monthly patching tasks, reporting and automation; perform manual remediation during patches.
• Develop, manage, and update SOPs for departmental tasks.
• Accurately update comments and status to tickets via ticketing system.
• Document activities and log failures/exceptions.
• Work on scheduled maintenances, service-affecting activities and contingency work outside of regular business hours.
• Test end-to-end system recovery process and remediate flaws.
• Perform hardware adds/moves/changes for hosting infrastructure (Servers and SAN).
• Provide storage infrastructure support for data replication to the Disaster Recovery site.
• Provision storage and improve procedures for efficiency.
• Ensure all vulnerabilities are resolved prior to server delivery.

Job description

Note: Role is open for Mumbai & Hyderabad location

• Responsible for DFS Management & Support.
• Perform patching on Windows Server & Linux server
• Responsible for Windows Server Administration.
• Responsible for Hyper-V Administration.
• Responsible for Cloud Infrastructure Administration (Azure & AWS)
• Responsible for Server & Network uptime monitoring.
• Responsible for Vulnerability Remediation.
• Engineer, implement, configure, optimize, troubleshoot and resolve, test, maintain, and upgrade the platforms
• Conduct inventory of hardware/software and licenses.
• Work with Monitoring tools such as Logic Monitor or Science Logic to review alerts and add new devices to the monitoring tools.
• Work with Manage Engine for monthly patching tasks, creating reports or automating tasks within the software. Remediate systems during patching which require manual remediation.
• Develop, manage, and update SOPs for departmental tasks or activities.
• Accurately update comments and status to tickets via ticketing system.
• Document activities of the as-is environment. Log failures and exceptions using defined methods
• Work on scheduled maintenances, service-affecting activities and contingency work outside of regular business hours.
• Test end-to-end system recovery process and remediate flaws.
• Perform hardware Adds/Moves/Changes for hosting infrastructure (Servers and SAN)
• Provide storage infrastructure support for data replication to the Disaster Recovery site for requested applications.
• Provision storage and using established procedures and more efficiently through building new procedures
• Ensure all vulnerabilities are resolved prior to server delivery.