Assistant Manager - IT Operations & Infrastructure

Tata Communications Limited; Maharashtra; On-site; INR 1,000,000 - 1,800,000; Full time

Job summary

Tata Communications Limited is seeking an experienced L3 Storage Engineer (NAS, SAN, SAN Switches) to design, implement and optimize enterprise storage infrastructure. You will manage storage arrays from multiple vendors, administer SAN switches, and ensure high availability with DR planning.

Responsibilities include automation, IaC, backup strategy, and mentoring junior engineers. Strong vendor experience and security/compliance awareness are required for this role in Pune.

Qualifications

• L3 Storage Engineer with expertise in NAS and SAN
• Experience with large-scale storage environments
• Proficiency in backup, DR planning and data protection
• Automation experience with scripting and IaC
• Familiarity with multiple storage vendors and switches
• Knowledge of security and compliance practices in storage environments

Responsibilities

• Design, implement, and manage SAN/NAS solutions and storage arrays
• Configure and maintain SAN switches (Brocade, Cisco MDS, etc.)
• Ensure high availability, disaster recovery, and redundancy
• Automate storage provisioning and monitoring using PowerShell, Ansible, Python
• Perform storage performance tuning and capacity planning
• Mentor L1/L2 engineers and handle escalations

Skills

NAS

SAN

SAN Switches

NetApp

Dell EMC

Hitachi

HPE

Brocade

Cisco MDS

PowerShell

Ansible

Python

IaC

Backup software

DR planning

Data deduplication

Veeam

NetBackup

Automation

Tools

PowerShell

Ansible

Python

APIs

Job description

About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Location- Pune

Role Purpose Storage Engineer – NAS, SAN & SAN Switch Specialist (L3).

Key Responsibilities / Accountabilities.

• We are seeking a highly skilled L3 Storage Engineer specializing in NAS, SAN, and SAN Switches to manage, optimize, and troubleshoot enterprise storage infrastructure. The ideal candidate will have deep expertise in storage technologies, performance tuning, automation, and disaster recovery, along with experience supporting large-scale enterprise or cloud-based storage solutions.
• The L3 Storage Engineer will be responsible for storage architecture design, performance optimization, troubleshooting complex issues, disaster recovery planning, and automation. This role also involves mentoring L1/L2 engineers, handling escalations, and working on next-gen storage technology implementations. Major Duties & Responsibilities: Storage Infrastructure
• Design & Administration:
• Architect, implement, and manage SAN (Storage Area Network) and NAS (Network Attached Storage) solutions.
• Configure, maintain, and optimize storage arrays from vendors such as NetApp, Dell EMC, Hitachi, HPE, IBM, or Pure Storage.
• Manage and maintain SAN switches (Brocade, Cisco MDS, or equivalent), including zoning, firmware updates, and fabric management.
• Ensure high availability, redundancy, and disaster recovery for storage systems.
• Perform storage provisioning, replication, migration, and performance tuning.
• Expertise in backup software (e.g., Commvault, NetBackup, Veeam, etc.).
• Experience with data deduplication, replication, snapshot, and cloning.
• Storage Performance Monitoring & Optimization:
• Monitor storage performance using vendor-specific and third-party monitoring tools.
• Analyze and optimize I/O performance, latency, and throughput.
• Identify and resolve bottlenecks, failures, and degradation issues.
• Implement storage tiering, deduplication, compression, and caching strategies to improve efficiency.
• Storage Automation & Infrastructure as Code (IaC):
• Automate storage provisioning, monitoring, and management using PowerShell, Ansible, Python, or API integrations.
• Implement Infrastructure as Code (IaC) practices for storage configurations.
• Develop and maintain storage orchestration scripts and automation frameworks.
• Disaster Recovery & Data Protection:
• Design and implement storage backup and disaster recovery (DR) strategies.
• Work closely with backup teams to ensure efficient snapshotting, replication, and archival solutions.
• Conduct DR drills and failover testing to validate business continuity plans.
• Security & Compliance:
• Implement storage encryption, access controls, and data security best practices.
• Ensure compliance with ISO 27001, NIST, SOC2, GDPR, HIPAA, and other regulatory requirements.