State Head

Integro Finserv Pvt Ltd; Mumbai; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Integro Finserv Pvt Ltd is seeking a State Head – Agency/Collection to lead collections across the state, drive recovery targets, and manage litigation-led proceedings with empanelled lawyers. You will oversee field teams, external agencies, and ensure profitability through effective collection strategies.

The ideal candidate has 6–10 years in debt recovery, strong leadership, negotiation and analytics skills, and the ability to perform under pressure in a dynamic NBFC/banking environment in

Qualifications

• Graduate or higher; LLB preferred.
• 6–10 years in debt recovery/collections, preferably NBFC/banks.
• Strong leadership, communication and negotiation skills.
• Agency/vendor management and coordination with lawyers.
• Proficient in MS Office and collections systems; data analysis.

Responsibilities

• Lead end-to-end collections and debt recovery across the state.
• Drive litigation-focused collections process and ensure effective follow-ups.
• Coordinating with empanelled lawyers, litigation management and legal tool enforcement.
• Onboard, train and manage external agencies.
• Manage and supervise Field Team.
• Conduct regular performance reviews and audits.
• Track weekly/monthly collection performance.
• Handling high value or critical accounts.
• Ensure achievement of collection targets, recovery efficiency, and profitability.
• Ensure adherence to process, compliance, and regulatory guidelines.
• Monitor performance through MIS, dashboards, and LMS systems.

Skills

Leadership

Communication

Negotiation

Agency Management

Legal Recovery

Coordination with Lawyers

Pressure Handling

Data Analysis

Education

Graduate

LLB

Job description

Job Title: State Head –Agency/Collection – NPA Collection

Job Summary:

We are seeking a highly driven and experienced professional to lead Collections at the state level. The role will focus on debt recovery, litigation-led collections, enforcing legal tools etc The State Head should have excellent leadership skills, communication and negotiation skills, a strong understanding of the collections process, and the ability to perform under pressure to meet collection targets and generate profit for company.

Responsibilities:

• Lead end-to-end collections and debt recovery across the state
• Drive litigation-focused collections process and ensure effective follow-ups
• Coordinating with empanelled lawyers, litigation management and legal tool enforcement
• Onboard, train and manage external agencies
• Manage and supervise Field Team
• Conduct regular performance reviews and audits
• Track weekly/monthly collection performance
• Handling high value or critical accounts
• Ensure achievement of collection targets, recovery efficiency, and profitability.
• Ensure adherence to process, compliance, and regulatory guidelines
• Monitor performance through MIS, dashboards, and LMS systems

Requirements:

• Education Qualification: Graduate & above. LLB Preferred
  • Experience: 6–10 years in Debt Recovery / Collections, preferably in NBFC/Banks
  • Skills
  • Strong leadership, communication and negotiation skills
  • Agency/vendor management
  • Knowledge of legal recovery process
  • Experience in coordinating with lawyers
  • Ability to work under pressure and drive high-performance teams
• Proficient in MS Office and collections/systems, data analysis