Staff Representative - Learning and Development

United Airlines; Gurugram District; Hybrid; INR 500,000 - 700,000; Full time

Job summary

United Airlines in Gurugram is seeking an experienced Learning Technology administrator to analyze, design and set up LMS/LXP tasks, deliver reports, publish dashboards and manage mentorship software (MentorcliQ). The role supports India Knowledge Center learning initiatives and other Talent Management projects.

Ideal candidates have a Bachelor's degree, 2+ years in a learning administration role, strong English and Hindi, and proven planning and organizational skills.

Qualifications

• Bachelor's degree required.
• 2+ years in learning administration or management.
• Experience with Learning Management Systems (LMS).
• Proficient with Microsoft Office.
• Strong presentation, planning, and organizational skills.
• Able to work legally in India without sponsorship.
• Fluent in English and Hindi.

Responsibilities

• Analyze, design and set up LMS/LXP tasks as required.
• Create and deliver adhoc reports and publish dashboard metrics.
• Administer mentorship software (MentorcliQ).
• Support India Knowledge Center learning initiatives.
• Publish surveys and manage post-session surveys.

Skills

Presentation skills

Planning & organization

Problem solving

English fluency

Hindi fluency

Education

Bachelor's degree

Tools

MentorcliQ

LMS

LXP

ServiceNow

Job description

Job Overview and Responsibilities

Provide analysis, design, and set up of Learning Technology system for all United employees. Create and deliver ad hoc and standard reports. Publish dashboard metrics. Create and manage post session/ recurring survey or other related metrics. Administer mentorship software (mentorcliQ). Support all learning initiatives set up for India Knowledge Center (IKC). In addition, may be asked to support the overall Talent Management and Learning Technology teams.

• Manage setup of learning strategy initiative task for Learning technology team
• Analysis, design and setup of tasks related to Learning Management Systems (LMS) or Learning Experience Platform (LXP) as required
• Create/ deliver adhoc reports
• Create and publish dashboard related to deployment, content, tracking etc
• Create and manage new and recurring surveys as required for sessions
• Mentorship software (MentorcliQ) administration and maintenance
• Support Overall Learning strategy and technology team initiatives

Whats needed to succeed (Minimum Qualifications):

• Bachelor's degree
• 2+ years in a learning administration or management role
• Exposure to Learning Management Systems
• Proficient using Microsoft Office.
• Strong presentation skills.
• Strong planning and organizational skills.
• Ability to problem solve and provide solutions at first point of contact
• Must be legally authorized to work in India for any employer without sponsorship
• Must be fluent in English and Hindi (written and spoken)
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

• Cornerstone LMS and LXP experience
• Familiar with United Learning Systems, experience with Service Now application.